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Healthcare Office Administrator

2 months ago

Brockton, Massachusetts, United States Signature Healthcare Full time
Position Overview

As a vital member of our team at Signature Healthcare, the Healthcare Office Administrator plays a crucial role in ensuring smooth operations within the practice. This position involves managing communications and administrative tasks under the guidance of the Practice Manager.

Key Responsibilities
  • Communication Management: Handle and prioritize all incoming telephone calls, documenting messages related to patient care, including inquiries about illnesses, prescription refills, and test results.
  • Appointment Coordination: Schedule and modify patient appointments efficiently using our computerized systems.
  • Correspondence Organization: Maintain and organize all correspondence for healthcare providers to ensure timely responses.
  • Patient Registration: Accurately register patients, ensuring all demographic and insurance information is verified or updated as necessary.
  • Financial Transactions: Process co-pays and payments, ensuring accurate financial records are maintained.
  • Batch Balancing: Reconcile manual and computerized transaction batches at the conclusion of each session.

This role is essential for providing high-quality patient care and ensuring operational efficiency within our healthcare facility.