Medical Office Coordinator

4 weeks ago


San Diego, California, United States Sharp Community Medical Group Full time

About Us:

Metis Practice Solutions is a leading professional management services organization dedicated to supporting independent medical practices in the San Diego community.

We prioritize caring, collaboration, and commitment in our approach to service.

Position:

Patient Service Representative (PSR)

Hourly Range:

$ based on level of experience

Job Description:

We are seeking a committed Patient Service Representative (PSR) to enhance our business operations.

This role is critical in providing a welcoming and positive experience for patients during check-in, as well as efficiently handling various administrative duties.

The PSR will play a key role in sustaining a productive, cordial, and professional environment within our healthcare setting.

Key Responsibilities:

  • Manage incoming calls including scheduling appointments and addressing patient inquiries.
  • Exhibit friendliness and courtesy in interactions with patients and co-workers.
  • Adhere to HIPAA regulations for patient information confidentiality.
  • Inform patients of any appointment delays and manage concerns with professionalism.
  • Schedule and confirm follow-up appointments.
  • Comply with all safety guidelines and policies.

Qualifications:

  • Empathetic and patient-focused approach.
  • Proven experience in a receptionist role, preferably within a medical setting.
  • Proficient in phone etiquette and managing multiple lines.
  • Strong organizational skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Demonstrated self-motivation and drive.
  • Ability to effectively multitask in busy environments.
  • Record of consistent attendance at previous employment.
  • Prior experience in a medical office setting.
  • Bilingual skills in Spanish a plus

Benefits:

Comprehensive healthcare package

Retirement benefits

Paid Time Off, Sick Time

Metis Practice Solutions are an equal opportunity/affirmative action employer.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.



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