Medical Office Coordinator
4 weeks ago
About Us:
Metis Practice Solutions is a leading professional management services organization dedicated to supporting independent medical practices in the San Diego community.
We prioritize caring, collaboration, and commitment in our approach to service.
Position:
Patient Service Representative (PSR)
Hourly Range:
$ based on level of experience
Job Description:
We are seeking a committed Patient Service Representative (PSR) to enhance our business operations.
This role is critical in providing a welcoming and positive experience for patients during check-in, as well as efficiently handling various administrative duties.
The PSR will play a key role in sustaining a productive, cordial, and professional environment within our healthcare setting.
Key Responsibilities:
- Manage incoming calls including scheduling appointments and addressing patient inquiries.
- Exhibit friendliness and courtesy in interactions with patients and co-workers.
- Adhere to HIPAA regulations for patient information confidentiality.
- Inform patients of any appointment delays and manage concerns with professionalism.
- Schedule and confirm follow-up appointments.
- Comply with all safety guidelines and policies.
Qualifications:
- Empathetic and patient-focused approach.
- Proven experience in a receptionist role, preferably within a medical setting.
- Proficient in phone etiquette and managing multiple lines.
- Strong organizational skills and attention to detail.
- Strong communication and interpersonal skills.
- Demonstrated self-motivation and drive.
- Ability to effectively multitask in busy environments.
- Record of consistent attendance at previous employment.
- Prior experience in a medical office setting.
- Bilingual skills in Spanish a plus
Benefits:
Comprehensive healthcare package
Retirement benefits
Paid Time Off, Sick Time
Metis Practice Solutions are an equal opportunity/affirmative action employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.
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