Ice Cream Server

1 week ago


Santa Monica, California, United States Handel's Homemade Ice Cream - Santa Monica Full time
Position Overview

HANDEL'S HOMEMADE ICE CREAM is seeking enthusiastic Ice Cream Servers for both SEASONAL and NON-SEASONAL roles.

Join our expanding family and be part of the legacy started by Alice Handel in Youngstown, Ohio. We pride ourselves on crafting each batch of ice cream fresh daily, using Alice's original recipes and methods, and sharing our delightful treats with the communities we cherish.


Key Responsibilities of TEAM MEMBERS

  • Engage with guests by providing detailed descriptions of our diverse menu items, which includes 48 flavors available in-store and over 150 recipes in total.
  • Deliver friendly, engaging, and authentic customer service during busy service hours.
  • Exhibit problem-solving skills to address customer inquiries and requests positively.
  • Operate cash registers and point-of-sale systems with accuracy and confidence.
  • Maintain physical stamina by standing and moving for extended periods, utilizing hands and wrists effectively.
  • Lift and carry items weighing at least 25 lbs. multiple times throughout shifts.
  • Perform essential cleaning and sanitation tasks in accordance with industry standards and regulations.
  • Arrive punctually for all scheduled shifts and adhere to company protocols regarding attendance.
  • Balance a sense of urgency with a friendly demeanor while guiding guests through their menu experience.
  • Demonstrate reliability and accountability as part of a collaborative team environment, focusing on quality service and product excellence.

What You Can Anticipate from HANDEL'S HOMEMADE ICE CREAM

  • Participate in cash and credit card tip sharing, with average tips ranging from $4.00 to $6.00 per hour.
  • Enjoy comprehensive training on ice cream sampling and flavor discussions to ensure team success.
  • Benefit from clearly defined roles, responsibilities, and expectations during shifts.
  • Explore opportunities for career advancement and rapid promotion within our locations.
  • Experience busy service periods that enhance customer interactions and engagement.
  • Work flexible hours, with a focus on evening shifts to accommodate operational needs.
  • Engage in a culture of honesty, fairness, and positivity, fostering open communication and a supportive work environment.

Curious about why Handel's Homemade Ice Cream is celebrated for its exceptional quality? Come discover the reasons



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