Retail Operations Manager

1 week ago

Ketchikan, Alaska, United States Tyler Rental, Inc. Full time
Job Description

Tyler Rental, Inc. is seeking an experienced and dynamic Retail Operations Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills, excellent customer service abilities, and extensive knowledge in retail management.

Key Responsibilities:

Sales and Customer Service:

  • Lead and manage the retail team to achieve sales targets and enhance customer satisfaction.
  • Provide exceptional customer service and resolve customer inquiries and complaints efficiently.
  • Implement strategies to drive sales and increase profitability.

Inventory Management:

  • Oversee inventory control procedures, including receiving freight, stocking shelves, and managing bin locations.
  • Conduct regular inventory audits to ensure accuracy and prevent shrinkage.
  • Coordinate with suppliers and vendors for timely and accurate order placement and delivery.

Point of Sale (POS) Management:

  • Ensure the efficient operation of the POS system, including software updates and troubleshooting.
  • Train staff on the use of the POS system and monitor transactions for accuracy.
  • Analyze sales data to identify trends and make informed business decisions.

Staff Management and Training:

  • Recruit, hire, and train new employees to ensure a knowledgeable and skilled workforce.
  • Develop and implement training programs to enhance employee performance and product knowledge.
  • Conduct regular performance evaluations and provide constructive feedback to staff.

Store Operations:

  • Maintain the overall appearance and organization of the store, including merchandising and display aesthetics.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Manage store opening and closing procedures, including cash handling and reconciliation.

Order Tracking and Purchasing:

  • Track and manage customer orders from placement to delivery, ensuring timely and accurate fulfillment.
  • Negotiate with suppliers to obtain the best prices and terms for products and services.
  • Monitor stock levels and make purchasing decisions to maintain optimal inventory levels.

Qualifications:

  • Bachelor's degree in Business Administration, Retail Management, or a related field preferred.
  • Minimum of 5 years of experience in retail management, preferably in an industrial supply or hardware environment.
  • Strong leadership and team management skills with the ability to motivate and develop staff.
  • Excellent organizational and multitasking abilities.
  • Proficient in Microsoft Office Suite and retail management software.
  • Exceptional communication and interpersonal skills.
  • Ability to work M-F 7 am to 5 pm and half day Saturdays when needed.

Benefits:

  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Employee discounts on products and services
  • Participation in Employee Stock Ownership Plan (ESOP) providing employees with an opportunity to own a stake in the company

  • Retail Operations Manager

    1 week ago

    Ketchikan, Alaska, United States Tyler Rental, Inc. Full time

    Job DescriptionTyler Rental, Inc. is seeking an experienced and dynamic Retail Operations Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills, excellent customer service abilities, and extensive knowledge in retail management.Key Responsibilities:Sales and Customer Service:• Lead and manage the retail team to...

  • Store Operations Coordinator

    5 days ago

    Ketchikan, Alaska, United States SAS Retail Services Full time

    We are seeking a detail-oriented individual to join our team as a Retail Merchandiser Lead at SAS Retail Services. As a key member of our organization, you will play a crucial role in ensuring the smooth movement of products at retail stores.Our team is responsible for displaying, moving, and tracking products to provide the best opportunities for optimal...

  • Sales Operations Manager

    2 weeks ago

    Ketchikan, Alaska, United States Taquan Air Full time

    AdministrationSales and Service ManagerJob Overview:The Sales and Service Manager will play a pivotal role in crafting essential growth strategies aimed at enhancing sales performance. This position will involve collaboration with external partners to devise actionable plans that align with financial objectives. Effective implementation of these strategies...

  • Retail Associate

    1 week ago

    Ketchikan, Alaska, United States Alaska Travel Industry Association Full time

    Retail AssociateThe Retail Associate warmly welcomes customers and assists them in locating the products they desire. Operates the cash register and utilizes Point of Sale technology. Responsible for maintaining cleanliness in customer areas, including restrooms and snack stations, as well as general store upkeep. Assists in the preparation and upkeep of...

  • Store Optimization Lead

    5 days ago

    Ketchikan, Alaska, United States SAS Retail Services Full time

    We're seeking a detail-oriented individual to join our team at SAS Retail Services as a Retail Merchandiser Lead. In this role, you'll be responsible for handling product movement at retail stores, ensuring that stores and their product suppliers have the best opportunities for optimal sales.This is a great opportunity for someone looking to take their...

  • Retail Sales Clerk

    5 days ago

    Ketchikan, Alaska, United States The Salvation Army USA Western Territory Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Part-Time Store Clerk to join our team at The Salvation Army USA Western Territory. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating the point of sale system, and maintaining a clean and safe work environment.Key...

  • Retail Sales Representative

    1 week ago

    Ketchikan, Alaska, United States Prime Communications Full time

    Prime Communications: A Dynamic Retail EnvironmentWe are seeking a highly skilled Retail Sales Consultant to join our team at Prime Communications. As a key member of our sales team, you will be responsible for providing exceptional customer service and personalized solutions to meet the needs of our diverse customer base.Key Responsibilities:Develop and...

  • Full-Time Retail Associate at Ketchikan Family Store

    1 week ago

    Ketchikan, Alaska, United States Salvationarmytucson Full time

    Position Title: Full-Time Retail Associate at Ketchikan Family StoreJob Category: Thrift Stores - all positionsJob Details:FLSA Status: Non-ExemptJob Type: Full-TimeCompensation: $10.34/hourWork Schedule: 40 hours/weekLocation: Ketchikan Family StoreOverview:The Salvation Army is a global organization that operates as an evangelical branch of the universal...

  • Full-Time Retail Associate at Ketchikan Family Store

    1 week ago

    Ketchikan, Alaska, United States Salvationarmytucson Full time

    Position Title: Full-Time Retail Associate at Ketchikan Family StoreJob Category: Thrift Stores - all positionsRequisition Number: FULLT003914Job Details:FLSA Status: Non-ExemptJob Type: Full-TimeCompensation: $10.34/hourWork Schedule: 40 hours/weekLocation: Ketchikan Family StoreOverview:The Salvation Army is a global organization that serves as an...

  • Customer Engagement Manager

    2 weeks ago

    Ketchikan, Alaska, United States Taquan Air Full time

    AdministrationSales and Service ManagerJob Overview:The Sales and Service Manager will play a pivotal role in crafting and executing strategic sales initiatives, collaborating with external partners to formulate actionable plans aimed at achieving financial objectives. This position is also tasked with overseeing the operational aspects of seasonal cruise...

  • Full-Time Retail Associate at Ketchikan Family Store

    1 week ago

    Ketchikan, Alaska, United States Salvationarmytucson Full time

    Position Title: Full-Time Family Store ClerkJob Category: Thrift Retail - All RolesJob Details:FLSA Status: Non-ExemptJob Type: Full-TimeCompensation: $10.34/hourWork Schedule: 40 hours/weekLocation: Ketchikan Family StoreOverview:The Salvation Army is a global organization that serves as an evangelical branch of the universal Christian church. Our mission...

  • Sales and Client Relations Manager

    1 week ago

    Ketchikan, Alaska, United States Taquan Air Full time

    AdministrationSales and Service ManagerJob Overview:The Sales and Service Manager is tasked with formulating pivotal growth strategies for sales, collaborating with external partners to devise actionable plans aimed at achieving budgetary objectives. The successful implementation of these strategies is essential for meeting financial benchmarks. This role...

  • Terminal Operations Manager

    4 days ago

    Ketchikan, Alaska, United States DELTA WESTERN, LLC Full time

    About the RoleDelta Western, LLC is seeking a highly skilled and experienced Terminal Operations Manager to oversee the day-to-day operations of our fuel terminal. As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our terminal, while also providing exceptional customer service and support.Key...

  • Machinist Operations Manager

    5 days ago

    Ketchikan, Alaska, United States Vigor Industrial LLC Full time

    Job Summary:Vigor Industrial LLC is seeking an experienced Machinist Supervisor to oversee Machinist and Mechanic type work in our shipyard across multiple projects. This role will report to the Operations Manager and Shop Superintendent.Key Responsibilities:Supervise and coordinate Machinist and Mechanic type work to ensure timely completion of...

  • HR Operations Manager

    2 weeks ago

    Ketchikan, Alaska, United States North Pacific Seafoods Inc Full time

    Job OverviewDepartment: Human ResourcesLocation: Sitka, AlaskaNotes: Short-term housing assistance available for relocationBenefits: Comprehensive benefits package offeredPOSITION SUMMARY:The HR Operations Manager oversees all aspects of human resources and payroll activities for the North Pacific Seafoods Inc. facility. This role encompasses a diverse range...

  • HR Operations Manager

    8 hours ago

    Ketchikan, Alaska, United States North Pacific Seafoods Inc Full time

    Job OverviewDepartment: Human ResourcesLocation: RemoteNotes: Relocation assistance availableBenefits: Comprehensive benefits packagePOSITION SUMMARY:The HR Operations Manager oversees all human resources and payroll activities for North Pacific Seafoods Inc. This role encompasses a diverse range of responsibilities and tasks. A successful candidate will...

  • Assistant Manager of Transportation Operations

    5 days ago

    Ketchikan, Alaska, United States Holland America Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Transportation Services Manager to join our team at Holland America Group. As an Assistant Manager of Transportation Operations, you will play a critical role in ensuring the smooth operation of our transportation services, supervising a team of seasonal Transportation Services team members, and...

  • Chill/Freeze Stocker

    3 days ago

    Ketchikan, Alaska, United States Three Bears Alaska Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Chill/Freeze Stocker to join our team at Three Bears Alaska Inc. As a key member of our store operations team, you will be responsible for ensuring that our perishable products are properly stocked, rotated, and maintained to meet the highest standards of quality and freshness.Key...

  • Customer Service Representative

    1 week ago

    Ketchikan, Alaska, United States Alaska Travel Industry Association Full time

    Retail AssociateThe Retail Associate warmly welcomes customers and assists them in locating the products they need. This role involves operating the cash register and utilizing Point of Sale software effectively. The associate is also responsible for maintaining cleanliness in customer areas, including restrooms and snack stations, as well as ensuring the...

  • EVS Operations Manager

    3 days ago

    Ketchikan, Alaska, United States NANA Regional Corp Full time

    Job SummaryThis Lead Janitor position provides and directs the activities of those involved in a variety of laundry attending, cleaning services and other related duties required to keep Assisted living facilities, food service areas, office facilities, or similar areas in a clean and orderly condition.Key ResponsibilitiesDirect and oversee the activities of...