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Customer Service Representative

2 months ago

Ketchikan, Alaska, United States Alaska Travel Industry Association Full time

Retail Associate

The Retail Associate warmly welcomes customers and assists them in locating the products they need. This role involves operating the cash register and utilizing Point of Sale software effectively. The associate is also responsible for maintaining cleanliness in customer areas, including restrooms and snack stations, as well as ensuring the overall tidiness of the store. Additionally, the role includes preparing and replenishing snack items. Candidates should possess a friendly demeanor, excellent customer service abilities, comfort with cash handling, and proficiency in using POS systems.

Key Responsibilities:

  • Assist customers in navigating the store and finding products.
  • Operate cash registers and POS systems accurately.
  • Support the store manager in managing inventory levels.
  • Maintain cleanliness and organization in customer-facing areas and back storage.
  • Prepare and manage snack offerings.

Essential Skills:

  • Strong interpersonal and communication skills.
  • Ability to handle cash transactions with accuracy.
  • Familiarity with retail operations and customer service practices.