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Operations Coordinator

2 months ago

Minneapolis, Minnesota, United States Sightpath Medical, LLC Full time
Job Description

Sightpath Medical, LLC is seeking a highly skilled Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for providing logistical support to our customers, ensuring seamless service delivery and exceptional customer experience.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team. You will be responsible for coordinating surgery dates, analyzing service routes, and maintaining accurate customer demographic information.

Key Responsibilities:

  • Logistical Support:
    • Coordinate surgery dates with assigned customers
    • Analyze service routes to ensure compliance with regulations and identify cost-efficient routes
    • Maintain accurate customer demographic information in our database
  • Customer Service:
    • Provide exceptional customer service and support to our customers
    • Drive customer retention through proactive support and communication
    • Collaborate with our marketing team to provide standardized practice development tools
  • Qualifications:
    • Excellent customer service and communication skills
    • Strong problem-solving and critical thinking skills
    • Ability to work independently and as part of a team
    • Proactive and high-energy individual with attention to detail
    • Self-directed and motivated with ability to adapt to changing environments
    • Ability to manage time and prioritize tasks effectively
    • Excellent verbal and written communication skills