Front Office Coordinator
4 days ago
Job Summary
Align ENT & Allergy is seeking a highly organized and detail-oriented Front Office Coordinator to oversee the efficient operation of our practice. As a key member of our team, you will provide exceptional customer service to patients and play a crucial role in the smooth operation of our office.
Responsibilities
- Manage front desk activities, including greeting patients, scheduling appointments, and responding to inquiries.
- Verify and update patient information in our electronic medical records system.
- Collect co-payments, process payments, and maintain accurate financial records.
- Coordinate with medical staff to ensure seamless patient flow and optimize resource utilization.
- Assist patients with completing necessary forms and provide them with relevant information about our services.
- Resolve patient concerns and address inquiries in a professional and timely manner.
- Maintain confidentiality of patient information and adhere to HIPAA regulations.
- Perform general administrative tasks, such as filing, scanning, and data entry.
- Order and maintain office supplies, ensuring inventory is always stocked.
Requirements
- High school diploma or equivalent.
- Previous experience as a receptionist or front office coordinator in a medical setting.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in using electronic medical records systems and basic computer programs.
- Knowledge of medical terminology and procedures.
- Customer service-oriented with a friendly and professional demeanor.
- Ability to work well in a team and collaborate effectively with colleagues.
- Attention to detail and ability to maintain accuracy in a fast-paced environment.
- Reliability and punctuality with a strong work ethic.
Benefits
- Health Benefits
- Vision
- Dental
- 401K
- Paid Time Off
- Paid Holidays
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