Front Office Coordinator

4 days ago


Lebanon, Pennsylvania, United States Align ENT & Allergy Full time

Job Summary

Align ENT & Allergy is seeking a highly organized and detail-oriented Front Office Coordinator to oversee the efficient operation of our practice. As a key member of our team, you will provide exceptional customer service to patients and play a crucial role in the smooth operation of our office.

Responsibilities

  • Manage front desk activities, including greeting patients, scheduling appointments, and responding to inquiries.
  • Verify and update patient information in our electronic medical records system.
  • Collect co-payments, process payments, and maintain accurate financial records.
  • Coordinate with medical staff to ensure seamless patient flow and optimize resource utilization.
  • Assist patients with completing necessary forms and provide them with relevant information about our services.
  • Resolve patient concerns and address inquiries in a professional and timely manner.
  • Maintain confidentiality of patient information and adhere to HIPAA regulations.
  • Perform general administrative tasks, such as filing, scanning, and data entry.
  • Order and maintain office supplies, ensuring inventory is always stocked.

Requirements

  • High school diploma or equivalent.
  • Previous experience as a receptionist or front office coordinator in a medical setting.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficient in using electronic medical records systems and basic computer programs.
  • Knowledge of medical terminology and procedures.
  • Customer service-oriented with a friendly and professional demeanor.
  • Ability to work well in a team and collaborate effectively with colleagues.
  • Attention to detail and ability to maintain accuracy in a fast-paced environment.
  • Reliability and punctuality with a strong work ethic.

Benefits

  • Health Benefits
  • Vision
  • Dental
  • 401K
  • Paid Time Off
  • Paid Holidays


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