Support Operations Manager

3 days ago


Alpharetta GA USA, United States Tech Mahindra Business Process Services Full time

Job Title: Support Lead (WMS)

Location: Onsite

Job Summary:

We are seeking a highly skilled and experienced Support Lead to join our team at Tech Mahindra Business Process Services. The successful candidate will be responsible for providing technical support and guidance to our clients, ensuring the smooth operation of our Warehouse Management Systems (WMS) solutions.

Key Responsibilities:

  • Develop and implement WMS solutions to meet client requirements
  • Provide technical support and training to clients and internal teams
  • Collaborate with cross-functional teams to ensure successful project delivery
  • Identify and resolve technical issues and implement process improvements
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with industry trends and emerging technologies

Requirements:

  • Strong WMS product knowledge and hands-on implementation experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
  • Ability to travel as required

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Equal Employment Opportunity:

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability.



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