Retail Operations Manager

1 week ago


Alpharetta GA USA, United States SSRG Cake, LLC - 07 Full time
Job Overview

We are seeking a highly skilled and motivated Assistant Manager to join our team at SSRG Cake, LLC - 07. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Recruitment and Development: Recruit, train, and supervise staff to ensure they have the skills and knowledge needed to provide excellent customer service and meet sales targets.
  • Operations Management: Oversee the day-to-day operations of the store, including managing inventory, maintaining store appearance, and ensuring compliance with health and safety regulations.
  • Sales and Customer Service: Focus on increasing transactions and driving sales growth through effective sales techniques, coaching employees, and ensuring they adhere to sample schedules.
  • Employee Development: Provide meaningful feedback and suggestions for improvement to the DM, and ensure employees complete all required training.
Requirements
  • Education: High school diploma or equivalent.
  • Certifications: ServSafe certification within 60 days of hire or promotion.
  • Experience: Retail experience.


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