Chief Operating Officer

3 weeks ago


Alpharetta GA USA, United States Pinnacle Home Improvements Full time
About the Role

Pinnacle Home Improvements is seeking a seasoned Chief Operating Officer to oversee the company's multi-state operations. As a key partner to the Board and private equity sponsor, you will drive strategic growth, optimize profitability, and maintain high standards of quality.

Key Responsibilities
  • Collaborate with the CEO and Board to evaluate strategic add-on acquisitions and lead post-acquisition operational integration
  • Develop and implement operations strategies to improve efficiency, profitability, and customer satisfaction
  • Spearhead optimization of production/installation processes, including management of third-party subcontractor networks
  • Lead, motivate, and support the sales and operations teams/functions
  • Develop annual budget, in collaboration with the CEO and CFO, and manage day-to-day operations to annual budget
  • Implement KPIs to track operational performance and communicate performance to the CEO and Board
Requirements
  • Bachelor's degree in business/operations management/marketing or related, MBA/masters degree is a plus
  • Proven record of effective leadership within a rapid growth, D2C (in-home sales) residential services business
  • Prior P&L ownership with sustained positive impact
  • Hands-on execution of brownfield/de novo/M&A integrations
  • Experience leading and managing cross-functional teams across multiple locations/states
  • Willing/able to be onsite in Alpharetta, GA, and travel as needed (up to 40%)
What We Offer
  • Base + Bonus + Equity
  • 401K with employer contribution
  • Medical/Dental/Vision/STD and LTD Insurance


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