Support Desk Specialist
4 weeks ago
Cozen O'Connor P.C. is seeking a highly skilled Support Desk Technician to join our team in Philadelphia.
Job Duties and Responsibilities:- Provide technical support to Firm network users with computer and telephone-related issues.
- Log and track calls in the help desk ticketing system to identify issue trends.
- Evaluate and escalate critical computer issues to the appropriate IS Tech groups to minimize negative impact on users' work production.
- Set up and support users for teleconferences and meeting presentations in offices and conference rooms.
- Provide weekend and after-hours support when necessary.
- Assist with the installation of desktop PCs and telephones.
- Effective interpersonal and relationship-building skills.
- Strong written and verbal communication skills.
- Advanced technical knowledge of PC and desktop hardware, including Windows 10/11 and Office 2016/365.
- Self-motivated and directed with the ability to effectively prioritize and execute tasks in a high-pressure environment.
- Experience working in a team-oriented, collaborative environment.
- Technical knowledge of PC hardware with hands-on troubleshooting experience.
- Ability to read and understand technical manuals and procedural documentation.
- Law firm experience is a plus.
- College Degree or equivalent experience required.
- Certifications are a plus (Windows 10, Windows 11, Office 2016/Office 365 preferred).
Cozen O'Connor P.C. is an Equal Opportunity Employer, including disabled and veterans. We actively welcome applicants who have previously left the workforce and are looking to return to their careers. Gaps in experience are not penalized. We are committed to employing a diverse complement of attorneys and staff, and to fostering greater inclusion in the legal profession.
-
Help Desk Support Specialist
1 month ago
Philadelphia, Pennsylvania, United States TEKsystems Full timeJob Title: Help Desk AnalystTEKsystems is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to our clients and resolving software problems through discussions with clients and employees.Key Responsibilities:Respond to and diagnose software problems through discussions with...
-
Help Desk Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States TEKsystems Full timeJob DescriptionTEKsystems is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to clients and employees, troubleshooting software problems, and resolving issues in a timely and efficient manner.Key Responsibilities:Respond to and diagnose software problems through discussions...
-
Help Desk Support Specialist
4 weeks ago
Philadelphia, Pennsylvania, United States TEKsystems Full timeJob SummaryWe are seeking a skilled Help Desk Analyst to join our team at TEKsystems. As a Help Desk Analyst, you will be responsible for providing technical support to our clients and resolving software problems in a timely and efficient manner.Key Responsibilities:Respond to and diagnose software problems through discussions with clients and...
-
Help Desk Support Specialist
4 weeks ago
Philadelphia, Pennsylvania, United States TEKsystems Full timeJob Title: Help Desk Level 1 SupportAt TEKsystems, we are seeking a highly skilled and motivated Help Desk Level 1 Support professional to join our team. As a Help Desk Level 1 Support, you will be responsible for providing exceptional customer service and technical support to our clients.Job Summary:The Help Desk Level 1 Support will be the first point of...
-
Computer Support Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States Curtis Institute of Music Full timeJob Title: Computer Support SpecialistCurtis Institute of Music is seeking a highly skilled and dedicated Computer Support Specialist to join our Information Technology team. As a key member of our team, you will play a critical role in ensuring the reliability and performance of our technology infrastructure, providing exceptional technical support to our...
-
IT Support Specialist
7 days ago
Philadelphia, Pennsylvania, United States Synerfac Full timeJob Summary Synerfac is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients. This is a full-time, in-office position located in Philadelphia. Key Responsibilities • Gather and analyze information regarding technical issues. • Respond...
-
Medical Support Specialist
4 weeks ago
Philadelphia, Pennsylvania, United States Front Desk Associate Full timeJob SummaryThe Medical Assistant is a vital member of our healthcare team, responsible for providing administrative and clinical support to our practitioners. This role requires a high level of organization, communication, and technical skills.Key Responsibilities:Obtain patient records and test results, and prepare treatment rooms for examinations.Assist...
-
Medical Support Specialist
6 days ago
Philadelphia, Pennsylvania, United States Front Desk Associate Full timeJob SummaryThe Medical Assistant plays a vital role in our healthcare team, responsible for obtaining patient records and test results, preparing treatment rooms for examinations, and assisting our practitioners during medical procedures.Key Responsibilities:• Room patients and update patient information into the electronic medical record system•...
-
Technical Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States City of Philadelphia Full timeJob Title: Technical Support SpecialistAre you passionate about providing exceptional customer service and resolving technical issues? Do you have a strong understanding of IT systems and a knack for problem-solving? We're seeking a Technical Support Specialist to join our team at the City of Philadelphia!About the Role:The Technical Support Specialist will...
-
Technical Support Specialist
4 weeks ago
Philadelphia, Pennsylvania, United States City of Philadelphia Full timeJob Title: Technical Support SpecialistAre you passionate about providing exceptional customer service and resolving technical issues? Do you have a strong understanding of IT systems and a knack for problem-solving? We're seeking a highly skilled Technical Support Specialist to join our team at the City of Philadelphia.Job Summary:The Technical Support...
-
Technical Support Specialist
7 days ago
Philadelphia, Pennsylvania, United States Cozen O'Connor P.C. Full timeJob Summary:Cozen O'Connor P.C. is seeking a skilled Technical Support Specialist to provide top-notch technical assistance to our team members. This is a hybrid position based in our Philadelphia office.Key Responsibilities:Provide 1st and 2nd level technical support via telephone and desk-side assistance to resolve computer and telephone-related...
-
Computer Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Curtis Institute of Music Full timeJob Title: Computer Support SpecialistAt the Curtis Institute of Music, we are seeking a highly skilled and dedicated Computer Support Specialist to join our Information Technology team. This is an exciting opportunity to work in a dynamic and creative environment, supporting the technical needs of our faculty, staff, and students.Key Responsibilities:Ensure...
-
Office Support Specialist
4 weeks ago
Philadelphia, Pennsylvania, United States Select Medical Full timeJob Title: Office AssistantAt Select Medical, we are seeking an Office Assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.Responsibilities:Answer and direct telephone calls and schedule and coordinate patient appointments.Obtain and verify patient information in order to maintain accurate patient...
-
Technical Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States City of Philadelphia Full timeJob DescriptionThe City of Philadelphia is seeking a Technical Support Specialist to join our End-User Services team. As a Technical Support Specialist, you will be the main point of contact between the IT Services and the users of these services to resolve and diagnose problems at the first level.You will receive incident and information request calls from...
-
IT Support Specialist
4 weeks ago
Philadelphia, Pennsylvania, United States ASM Global Full timeJob SummaryWe are seeking a highly skilled and experienced Help Desk Technician to join our team at ASM Global. As a Help Desk Technician, you will be responsible for providing technical support to our end-users, ensuring the smooth operation of our IT systems and infrastructure.Key ResponsibilitiesProvide technical support for Microsoft Windows, Office 365,...
-
Philadelphia, Pennsylvania, United States TEKsystems Full timeJob OverviewTEKsystems is seeking a skilled IT Support Specialist to join our team in Philadelphia. This direct placement opportunity requires a credit check, reliable transportation, and a drug & background check screening. The successful candidate will work Monday to Friday, with shifts ranging from 7:00AM to 10:30AM.The IT Support Specialist will provide...
-
Network Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States ComTec Solutions Full timeJob Summary:ComTec Solutions is seeking a highly skilled Network Support Specialist to provide onsite and remote support for customers on deployed technologies. The ideal candidate will be responsible for providing proactive and reactive services to new and existing customers in support of their IT infrastructure.Key Responsibilities:Respond to customer...
-
IT Support Specialist
1 month ago
Philadelphia, Pennsylvania, United States Gesu School Full timeJob SummaryGesu School is seeking a skilled IT Support Technician to join our team. As a key member of our technical support unit, you will provide end-user support, troubleshoot hardware and software issues, and maintain our computer systems and networks.ResponsibilitiesProvide technical support to faculty, staff, and students, including hardware and...
-
Escrow Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Anywhere Real Estate Full timeJob Title: Escrow Support/Front DeskIndependence Title, a subsidiary of Anywhere Real Estate, is seeking a highly organized and detail-oriented individual to join our team as an Escrow Support/Front Desk representative. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing front desk operations,...
-
Administrative Support Specialist
7 days ago
Philadelphia, Pennsylvania, United States Forrest Solutions Full timeJob Summary:We are seeking a highly organized and proactive Administrative Support Specialist to provide comprehensive administrative support to our executive team in a law firm setting. The ideal candidate will possess exceptional communication skills, a strong attention to detail, and the ability to manage multiple tasks efficiently.Key...