Account Manager

3 weeks ago


Franklin, Wisconsin, United States James Bild - State Farm Agent Full time
ROLE DESCRIPTION: As a vital member of the James Bild - State Farm Agent team, you will play a crucial role in our daily business operations and customers' success. You will grow our agency through meaningful client relationships and act as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.

As an attentive, sociable, and sales-minded professional, you will be responsible for establishing customer relationships and following up with customers, as needed. You will provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. You will promote successful and long-lasting customer relations.

The ideal candidate will have experience in sales, preferably outside sales or inside sales representative, retail sales associate, or telemarketing. Experience managing client relationships is also preferred. You will have a strong interest in marketing products and services based on customer needs. You will possess excellent communication skills - written, verbal, and listening. You will be dedicated to customer service and able to anticipate customer needs. You will be able to effectively relate to a customer.

We offer a competitive salary plus commission/bonus, paid time off (holidays and personal/sick days), and growth potential/opportunities for advancement within my agency. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Franklin, WI and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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