Cheese Department Lead

3 days ago

Franklin, Wisconsin, United States Pick N Save Full time
Job Title: Cheese Specialist Lead

At Pick N Save, we're committed to delivering exceptional customer experiences. As a Cheese Specialist Lead, you'll play a vital role in creating a welcoming environment that encourages our customers to return. Your primary responsibility will be to assist management in achieving sales and profit goals for the Cheese department, while maintaining the highest quality assurance standards.

Key Responsibilities:
  • Create an environment that fosters a sense of welcome, importance, and appreciation for our customers.
  • Gain and maintain in-depth knowledge of products sold within the department and be able to respond to customer inquiries and make suggestions.
  • Offer product samples to help customers discover new items or products they're interested in.
  • Inform customers of cheese specials and promotions.
  • Train and coach associates within the department to effectively perform their job duties at a satisfactory or above level.
  • Provide customers with fresh products that they've ordered and the correct portion size to prevent shrink.
  • Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
  • Adequately prepare, package, label, and inventory ingredients in merchandise.
  • Check product quality to ensure freshness and review 'sell by' dates.
  • Label, stock, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude and maintain a clean and safe work environment.
  • Understand the store's layout and be able to locate products when requested by customers.
  • Stay current with present, future, seasonal, and special ads.
  • Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
  • Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks, or issues and illegal activity, including: robbery, theft, or fraud.
Qualifications:
  • Current food handlers permit once employed.
  • Effective communication skills.
  • Knowledge of basic math.
  • Desired: High school diploma or equivalent, retail experience, and second language: speaking, reading, and/or writing.

We offer a competitive benefits package, including 401(k), 401(k) matching, dental insurance, employee assistance program, employee discount, flexible schedule, flexible spending account, health insurance, health savings account, life insurance, opportunities for advancement, paid time off, parental leave, professional development assistance, retirement plan, tuition reimbursement, vision insurance, and wellness program.

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