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Customer Service Specialist

2 months ago

Torrance, California, United States RARE COLLECTIBLES TV LLC Full time
Position Overview

Rare Collectibles TV, LLC (RCTV) is seeking dedicated Full-Time Customer Service Specialists to join our dynamic team. This role is essential in providing exceptional service to our customers through effective communication and support.

Job Type

Full-time

Location

Torrance, CA

Key Responsibilities
  • Handle incoming calls from potential customers with professionalism and courtesy.
  • Assess customer needs and provide appropriate solutions.
  • Collaborate with internal teams to enhance the customer experience.
  • Inform customers about various products showcased during our broadcasts.
  • Ensure a positive and seamless customer journey.
Compensation and Benefits

Compensation for this role includes:

  • $18/hour along with incentive bonuses.
  • Comprehensive benefits package including Medical, Dental, Disability, and Life insurance.
  • Paid vacation and holidays.
  • 401(k) plan with company matching.
Candidate Profile

The ideal candidate will possess:

  • Strong verbal and written communication skills.
  • The ability to connect with diverse individuals.
  • A positive attitude and eagerness to learn.
  • Excellent interpersonal skills and adaptability in various situations.
  • Proficient data entry capabilities.
  • A commitment to delivering outstanding customer service.
Additional Requirements

Applicants should be aware of the following:

  • Ability to work at a computer for extended periods.
  • Punctuality and reliability are crucial in our work environment.
  • Availability to work weekends is mandatory.
  • Must have reliable transportation.
About RCTV

Established in 2014, RCTV is a television sales and ecommerce company specializing in rare and historical collectible coins. Our mission is to provide collectors worldwide with high-quality rare coins at accessible prices, ensuring an enlightening educational experience for our customers.