Air Logistics Customer Service Representative

5 days ago


Torrance, California, United States Kuehne + Nagel Full time
Customer Care Specialist - Air Logistics

At Kuehne+Nagel, we are seeking a highly skilled and customer-focused Customer Care Specialist to join our Air Logistics team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth execution of air shipments.

Your Role:
  • Provide proactive customer service and support to ensure customer satisfaction and loyalty.
  • Coordinate and implement air shipments, including pick-up, delivery, and handling.
  • Work closely with other departments to deliver high-level service to healthcare customers.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Develop and maintain strong relationships with customers, vendors, and internal stakeholders.
Requirements:
  • High school diploma or equivalent experience.
  • 2+ years of customer service experience.
What We Offer:

We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Our competitive total rewards package includes health and welfare benefits, a 401(k) retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles.



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