Front Desk Associate
5 hours ago
Job Overview: As a Front Desk Agent at Residence Inn by Marriott, you will play a critical role in ensuring the satisfaction of our guests. Your primary responsibilities will include greeting and assisting guests with check-in and check-out procedures, providing exceptional customer service, and maintaining accurate records of guest information and transactions.
Key Responsibilities:
- Greet and assist guests with check-in and check-out procedures
- Provide exceptional customer service by answering inquiries and resolving complaints
- Maintain accurate records of guest information and transactions
- Handle cash and credit card transactions accurately and efficiently
- Collaborate with other hotel departments to ensure smooth operations
- Uphold hotel policies and procedures to ensure guest satisfaction
What We Offer:
- A competitive $25-$30 per hour salary, based on experience
- A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan
- Ongoing training and development opportunities to help you grow in your career
- A dynamic and supportive work environment
About Us: At Residence Inn by Marriott, we are committed to delivering exceptional guest experiences and building strong relationships with our teams. If you are passionate about hospitality and dedicated to providing outstanding service, we encourage you to apply for this exciting opportunity.
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