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Customer Service Representative

2 months ago

Arden NC USA, United States UNC Health Full time

About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at UNC Health. As a key member of our physician practice, you will play a vital role in ensuring the smooth operation of our clinic.

Key Responsibilities

  • Register patients, communicate financial obligations, and collect fees in a timely and accurate manner.
  • Perform various clerical tasks, including scheduling appointments, answering phone calls, and routing incoming mail.
  • Maintain accurate and up-to-date records, including demographic and financial information.
  • Provide exceptional customer service to patients, families, and healthcare providers.
  • Collaborate with other clinical services to ensure efficient utilization of time and resources.

Requirements

  • High school diploma or equivalent required.
  • Medical clerical experience in a hospital, physician practice, clinic, nursing home, or insurance agency preferred.

What We Offer

  • A dynamic and inclusive work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to make a meaningful difference in the lives of our patients and their families.