Customer Service Representative

4 weeks ago


Arden NC, United States PNC Full time
Job Description

At PNC, we strive to deliver exceptional customer experiences that foster loyalty and financial well-being. As a Part Time Teller, you will play a vital role in providing personalized banking services, educating customers on new technologies, and developing banking product referral opportunities through strong customer relationships.

Key Responsibilities:

  • Deliver a unique customer experience aimed at improving customer financial well-being and creating loyalty.
  • Process a variety of customer interactions, including transactions and product referrals.
  • Educate customers on alternatives available for their financial interactions.
  • Identify banking opportunities during customer interactions and refer as appropriate.

Requirements:

  • Customer-focused mindset with a strong ability to build relationships.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic knowledge of banking products and services.

What We Offer:

  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with PNC match and pension plan.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.

About PNC:

PNC is a leading financial services organization committed to delivering exceptional customer experiences and building long-term relationships. We strive to create a workplace culture that values diversity, equity, and inclusion, and we are proud to be an equal opportunity employer.



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