Customer Service Representative, Physician Practice
4 weeks ago
Role Overview
As a Customer Service Representative with UNC Health Care, you will play a vital role in providing exceptional patient care and administrative support to our team.
Key Responsibilities:
* Gather and accurately input patient demographic and financial information into our Electronic Medical Recordkeeping (EMR) system.
* Respond to incoming and outgoing calls, delivering routine instructions to patients and ensuring efficient communication.
* Provide general clerical support, including scheduling meetings, patients, and appointments, and maintaining calendars.
* Collect and count cash receipts and daily deposits, ensuring a balanced cash drawer.
* Maintain a clean and organized clinic environment.
Requirements:
* High school diploma or equivalent
Preferred:
* Medical clerical experience in a hospital, physician practice, clinic, nursing home, or insurance agency
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Neurology Arden
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: PARDHLTCAM
Exempt From Overtime: Exempt: No
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