Customer Service Representative, Physician Practice

4 weeks ago


Arden, United States UNC Health Care Full time
Job Description

Role Overview

As a Customer Service Representative with UNC Health Care, you will play a vital role in providing exceptional patient care and administrative support to our team.

Key Responsibilities:
* Gather and accurately input patient demographic and financial information into our Electronic Medical Recordkeeping (EMR) system.
* Respond to incoming and outgoing calls, delivering routine instructions to patients and ensuring efficient communication.
* Provide general clerical support, including scheduling meetings, patients, and appointments, and maintaining calendars.
* Collect and count cash receipts and daily deposits, ensuring a balanced cash drawer.
* Maintain a clean and organized clinic environment.

Requirements:
* High school diploma or equivalent
Preferred:
* Medical clerical experience in a hospital, physician practice, clinic, nursing home, or insurance agency

Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Neurology Arden

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: PARDHLTCAM

Exempt From Overtime: Exempt: No



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