Customer Engagement Specialist
2 weeks ago
Customer Experience Representative - Operations
Part-time | Toronto, ON
Company Overview
At Indigo, we are passionate about storytelling and crafting memorable experiences. We are on the lookout for enthusiastic, customer-oriented individuals who can help us fulfill our mission across our numerous retail locations throughout Canada. We provide a variety of exciting roles within our stores, distribution centers, and corporate offices for those who share our values and wish to be part of a vibrant and enriching environment.
Our Identity
We cherish literature and all things aesthetically pleasing.
We are recognized as Canada's Cultural Department Store.
Books are at the core of our existence, and exceptional literature is just the beginning.
We adhere to the following principles:
- Our purpose is to enhance our customers' lives with joy at every interaction.
- We aim to create delightful experiences for our clientele.
- We treat one another as we would a valued friend.
- We motivate each other to achieve our highest potential.
- We strive to spark creativity and innovation daily.
- We contribute positively to the communities we serve.
Position Overview
Key Responsibilities
- Assist in the daily management of store operations during overnight hours.
- Perform inventory assessments, restock merchandise, handle product returns, organize products on shelves, and process incoming deliveries.
- Implement merchandising standards to create an engaging and visually appealing shopping environment.
- Bring joy to our customers' experiences.
Candidate Profile
Who You Are
- Passionate
- Enthusiastic
- Inquisitive
- Humble
- Generous
- Motivated
Indigo Books & Music is dedicated to treating all individuals with respect and dignity. We believe in inclusivity and equal opportunities. Accommodations are available upon request for all applicants with disabilities throughout the recruitment process. Please reach out to Human Resources for any necessary accommodations. We are committed to working with all candidates to meet their individual accessibility needs.
Welcome to Indigo
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