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Customer Engagement Specialist
2 months ago
Customer Experience Representative - Operations
Part-time | Toronto, ON
Company Overview
At Indigo, we are dedicated to crafting narratives and curating experiences. We are on the lookout for vibrant, enthusiastic, and customer-oriented individuals who can help us realize our exciting mission across our numerous retail locations. We provide a range of thrilling opportunities within our stores, distribution centers, and corporate offices for those who share our passions and wish to be part of a lively and enriching environment.
About Us
We have a profound love for literature and all things aesthetically pleasing.
We are recognized as Canada’s Cultural Department Store.
Books are at the core of our identity, and exceptional literature is merely the beginning.
Our guiding principles include:
- Enhancing our customers' lives with joy at every interaction with us and our offerings.
- Creating delightful moments for our patrons.
- Treating one another as we would a cherished friend.
- Encouraging each other to perform at our best.
- Fostering creativity and innovation daily.
- Contributing positively to the communities we serve.
Position Overview
Your Responsibilities
- Assist in the daily operations of the store during overnight hours.
- Conduct inventory assessments, restock merchandise, manage returns, organize products, and process incoming deliveries.
- Apply merchandising standards to create an inviting and engaging shopping environment.
- Bring joy to our customers' experiences.
Candidate Profile
Who You Are
- Passionate
- Enthusiastic
- Inquisitive
- Humble
- Generous
- Motivated
Indigo Books & Music is committed to ensuring that all individuals are treated with dignity and respect. We believe in inclusivity and equal opportunity. Accommodations are available upon request for all applicants with disabilities throughout the recruitment process. Please reach out to Human Resources if you require assistance. We will collaborate with all candidates to meet their individual accessibility needs.
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