Quality and Claims Manager

1 day ago


Orlando, Florida, United States Sheffield Metals International Full time
Job Overview

We are seeking a highly skilled Quality and Claims Manager to join our team at Sheffield Metals International. As a key member of our organization, you will be responsible for ensuring the highest quality standards are met in all aspects of our business.

Key Responsibilities
  • Investigate and resolve customer and vendor issues related to quality and claims
  • Develop and implement quality and lean systems to ensure customer satisfaction and continuous improvement
  • Conduct field inspections and audits to ensure compliance with regulatory standards
  • Prepare quality reports and communicate with customers, functional managers, and leadership team
  • Manage claims and warranties, and ensure all team members are properly trained in quality and lean principles
  • Collaborate with functional managers to create procedures and processes to ensure quality and safety requirements are met
  • Ensure SMI/Mazzella Management System Key Performance Indicators are on target
  • Follow all safety guidelines and protocols to ensure a safe working environment
Requirements
  • Bachelor's degree in Quality Systems Management, Engineering, Manufacturing, or related field
  • Experience in safety and safety processes is preferred
  • Strong analytical, conceptual, and planning skills
  • Excellent math skills and overall PC literacy (Microsoft Office)
  • Must be detail-oriented, self-motivated, and disciplined with the ability to multi-task
  • Must successfully complete a criminal background check, drug screen, and E-verify
What We Offer

We offer a competitive salary and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.

We are a family-owned company that puts people first, with a humble, hungry, smart culture that values lifelong learning and growth opportunities.

Join our team and be part of a company that is committed to providing quality metal products and exceptional customer service.


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