Claims Team Lead

2 days ago


Orlando, Florida, United States GB - Global Full time
About the Role

We are seeking a highly skilled Claims Supervisor to lead our Workers Compensation claims team in delivering exceptional service to our clients. As a Claims Supervisor, you will be responsible for supervising a team of claims professionals, promoting best practices, and driving talent development.

Key Responsibilities
  • Supervise and lead a team of claims professionals to deliver high-quality and efficient service.
  • Promote best practices and guide the team to handle claims in accordance with GB's standards.
  • Drive talent development by hiring, training, and coaching adjusters to achieve performance excellence.
  • Manage workloads and define team goals to ensure optimal efficiency.
  • Utilize technology to enhance team efficiency and quality of service.
  • Communicate effectively with clients, carriers, and brokers in a professional and proactive manner.
  • Prioritize and develop team members to achieve successful development.
About You

We are looking for a candidate with:

  • 10+ years of claims experience, including 2+ years of supervisory experience.
  • Jurisdictional experience in AL, FL, GA, MS, NC, SC, and TN.
  • High school diploma or equivalent.
  • Appropriate licenses and certifications in all states where claims are handled.
  • Knowledge of all team member-related functions.
What We Offer

As a Claims Supervisor at GB, you will enjoy a competitive salary, great teams, and exciting career opportunities. We also offer a wide range of benefits, including medical, dental, and vision plans, life and accident insurance, 401(k) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.

Why Join GB?

We value inclusion and diversity, and we are committed to creating a workplace where everyone feels valued and respected. We believe that our employees' diverse identities, experiences, and talents are essential to our success, and we strive to create a culture that is inclusive, equitable, and just.


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