Claims Advocate
2 weeks ago
Claims Advocate Role at City Electric Supply
CES is a family-owned electrical wholesaler with a strong commitment to customer service. We are seeking a Claims Advocate to join our Risk Department team, responsible for handling commercial insurance claims and providing exceptional customer service.
Key Responsibilities:
- Investigate and evaluate auto damage claims with support from the Fleet Operations Manager.
- Make timely, meaningful contacts with employees, managers, and insurance carriers.
- Keep accurate claim file documentation throughout the process.
- Interview drivers/supervisors to gather injury details.
- Administer post-accident driver training.
- Manage COI requests.
Requirements:
- 1-2 years of office experience, preferably handling commercial insurance claims.
- High school diploma or equivalent.
- Engaging personality with a passion for customer service.
- Strong critical thinking and resourcefulness.
- Excellent oral and written communication skills.
- Strong decision-making and organizational abilities.
- Proficient in Microsoft Excel and skilled in spreadsheet management for tracking and reporting.
What We Offer:
CES provides a comprehensive benefits package, including medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities. We are an equal employment opportunity employer and comply with applicable state and local laws governing nondiscrimination in employment.
About CES:
CES is a global electrical wholesaler with a strong presence in North America. Our customer service-first core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions.
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