Claim Director

1 day ago


Dallas, Texas, United States Chubb Full time
Job Title: Claim Director

Chubb is seeking a highly skilled Claim Director to join our Commercial Direct Handle Claims Team. This role operates on a hybrid work schedule, with 3 days in office and 2 days remote, based in our Alpharetta office.

Key Responsibilities:
  • Manage an inventory of claims involving moderate severity exposures and coverage issues.
  • Conduct, coordinate, and direct investigation into loss facts, damages, and risk transfer opportunities.
  • Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy.
  • Analyze coverage and communicate coverage positions, as warranted, within assigned authority.
  • Demonstrate and implement effective defense, resolution, and claim strategies.
  • Provide superior customer service to insureds, agents, and internal business partners.
  • Adhere to Best Practices Guidelines.
  • Travels to conferences, mediations, and trials as necessary.
Qualifications:
  • Seven or more years of experience as a casualty claim professional with a high degree of specialized and technical competence in the handling of high exposure claims with emphasis on hands-on file and litigation management.
  • Experience with primary and excess bodily injury, property damage, and personal injury claims.
  • Strong background and demonstrated ability in dealing with significant coverage matters.
  • Working knowledge of industry best practices and procedures.
  • Ability to work independently and assimilate learning materials on many different subjects from various sources.
  • Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.
  • Ability to make prompt, intelligent decisions based upon detailed analyses of complex issues.
  • Demonstrated strong relational skills particularly in adverse or high-pressure situations.
About Us:

Chubb is a world leader in insurance, with operations in 54 countries. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. Our company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise, and local operations globally.

We are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.



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