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Customer Service Representative
2 months ago
**Job Summary:**
The Customer Service Specialist is an accountable member of a patient care team. Accountable for clerical and supportive functions which contribute to the smooth operation of interoffice systems generated by patient care activities.
**Responsibilities:**
- Answer incoming phone calls and greet individuals coming into the department.
- Check patients in via the computer and collect applicable co-pay, deductibles, and/or coinsurance amounts from patients.
- Post payments and schedule appointments and/or follow-up appointments.
- Make new patient folders and maintain accurate records.
**Requirements:**
- High School Diploma or Equivalent.
- Up to 1 Year of Experience in a healthcare setting.
**About AdventHealth Medical Group:**
AdventHealth Medical Group is a leading healthcare provider dedicated to delivering high-quality patient care and exceptional service. Our team of healthcare professionals is committed to providing compassionate and personalized care to our patients.
