Sales and Customer Service Representative

2 days ago


Fort Lauderdale, Florida, United States Massage Envy Franchising, LLC Full time
Unlock Your Potential at Massage Envy Franchising, LLC

Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? We're seeking a talented Sales and Customer Service Representative to join our team at Massage Envy Franchising, LLC.

About the Role

As a Sales and Customer Service Representative, you will be responsible for providing outstanding customer service, promoting the value of Total Body Care, and supporting clinic flow. You will work closely with our team to educate clients on new and expanded services, sell the Massage Envy Wellness Program, and encourage homecare retail purchases based on service provider recommendations.

Key Responsibilities
  • Provide exceptional customer service and help clients feel valued and understood
  • Promote the value of Total Body Care and educate clients on new services
  • Sell the Massage Envy Wellness Program and encourage homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
What We Offer

At Massage Envy Franchising, LLC, we offer a competitive base pay of $15.50/hour plus bonuses and commissions, as well as a flexible schedule for a better work-life balance. We also provide in-depth product and service training, 30% off all products, and a caring community that strives to celebrate individuality and share knowledge.

Requirements

To be successful in this role, you will need to have a high school diploma (or equivalent) and previous retail or sales experience. You should be a critical thinker with excellent math and computer skills, and the ability to multitask. You will also need to have great people skills and be able to establish positive relationships with guests.

We're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. If you're ready to join a growing community with experienced professionals who share your same passion, we can't wait to meet you.



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