Senior Field Service Technician

6 days ago

Seattle Washington, United States Rivian Full time
About Rivian

Rivian is a pioneering company dedicated to creating innovative, emissions-free Electric Adventure Vehicles. Our mission is to empower individuals to explore the world while preserving the environment for future generations.

Job Summary

The Senior Field Service Technician will play a critical role in delivering exceptional customer experiences at our service locations. This position requires a highly skilled and customer-focused individual who can provide top-notch technical support and service.

Key Responsibilities
  • Support pre-production vehicle builds by assisting cross-functional teams
  • Travel to locations to provide on-site support as needed
  • Operate remotely to ensure seamless service delivery
  • Follow Rivian's repair procedures to ensure quality and safety
  • Diagnose, repair, and inspect vehicles to meet high standards
  • Utilize strong understanding of schematics and diagrams to resolve complex issues
  • Perform vehicle repairs in various settings, including outside of service centers
  • Conduct road tests to ensure quality of repairs
  • Manage parts operations, including ordering, receiving, shipping, and inventory
  • Stay up-to-date with technical skills and required training
  • Support campaigns and containment initiatives
  • Provide high-level administrative support using Microsoft Office tools
  • Maintain high-quality work and efficiency while working with minimal supervision
  • Collaborate with a dynamic team in a fast-paced environment
  • Provide service support to the field to enhance the Service organization
  • Ability to perform duties and communicate with a high level of professionalism in a customer-facing environment
  • Support, coach, and mentor other technicians as assigned
  • Additional plant support, including travel, may be required depending on business needs
Qualifications
  • High School Diploma or equivalent preferred
  • Graduated from an accredited automotive repair school or equivalent vocation program preferred
  • Extensive experience in HV diagnostic work
  • 10 or more years' experience working on vehicle high-voltage systems preferred
  • Understands HVIL (High-Voltage Interlock) and the high-voltage architecture
  • Minimum 3 years' experience as a shop foreman, team lead, shop supervisor, or trainer preferred
  • Excellent written and oral communication skills
  • Ability to root-cause problems and find or suggest solutions
  • Experience in Continuous Improvement Process
  • Experience using test tools (PICO-Scope, PCAN, KavaserMemorator, breakout box, etc.)
  • Extensive experience in bumper-to-bumper diagnosis and repair
  • Ability to drive non-commercial truck and trailer preferred
  • Ability to travel up to 75% of the time, or as needed
  • Must possess a valid driver's license and maintain a clean driving record
  • No driving-related suspensions or revocation of Driver License (within a 3-5 year period)
  • Parts department and billing experience preferred
  • Experience using a work order management system, including repair documentation
  • Experience working in start-up environments preferred
  • Strong organizational and time management skills, along with attention to detail
  • Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)
  • Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
  • Ability to read and speak fluent English
  • Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions, or schematics
  • Minimum age of 21
  • Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business needs
  • Ability to properly document repairs completed and in process

  • Senior Field Service Technician

    5 days ago

    Seattle, Washington, United States Rivian Full time

    About RivianRivian is a pioneering company dedicated to creating innovative, emissions-free Electric Adventure Vehicles. Our mission is to empower individuals to explore the world while preserving the environment for future generations.Job SummaryThe Senior Field Service Technician will play a critical role in delivering exceptional customer experiences at...

  • Field Service Technician

    2 weeks ago

    Washington, Washington, D.C., United States Hobart Service Full time

    Entry Level Field Service TechnicianFull-time positionFLSA Status: Non-ExemptCompany Overview:Hobart Service, a subsidiary of Illinois Tool Works, has been a leader in the industry for over a century, providing reliable Commercial Food Equipment Service Solutions. With a workforce of over 1,700 dedicated professionals across the nation, we pride ourselves on...

  • Field Service Technician

    3 months ago

    Seattle, United States EAM-Mosca Corporation Full time

    Job DescriptionJob DescriptionEAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a  Field Service Technician for the Seattle, WA region. EAM-Mosca is privately held and retains a unique, focused, entrepreneurial culture. EAM-Mosca also enjoys a...

  • Field Service Technician

    3 days ago

    Washington, Missouri, United States DISH Full time

    About the RoleWe are seeking a highly skilled and motivated Field Technician to join our team at DISH. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge technology solutions in customers' homes.Key ResponsibilitiesRepresent DISH in customers' homes, providing...

  • Field Service Technician

    5 days ago

    Seattle, United States CareerPaths NW Full time

    Our clients company is a leading provider of access platforms articulated telescopic handlers and a wide range of heavy and compact machinery including attachments backhoes excavators track loaders fastrac site dumpers skid steers teletrucks telehandlers and wheel loaders. They are committed to delivering exceptional service and support to their customers...

  • Field Service Technician

    1 month ago

    Seattle, United States CareerPaths NW Full time

    Job DescriptionJob DescriptionOur client's company is a leading provider of access platforms, articulated telescopic handlers, and a wide range of heavy and compact machinery, including attachments, backhoes, excavators, track loaders, fastrac, site dumpers, skid steers, teletrucks, telehandlers, and wheel loaders. They are committed to delivering...

  • Field Service Technician

    1 week ago

    Washington, Washington, D.C., United States Hobart Service Full time

    About Hobart Service Hobart Service, an Illinois Tool Works Company, is a leading provider of commercial food equipment service solutions with over 120 years of experience. We have a nationwide network of over 1,700 associates dedicated to providing exceptional customer service and support. Job Summary As a Field Service Technician, you will play a vital...

  • Field Service Technician II

    2 weeks ago

    Seattle, Washington, United States Rivian Full time

    About RivianRivian is a pioneering company dedicated to creating innovative, emissions-free Electric Adventure Vehicles. Our mission is to empower individuals to explore the world while protecting the environment for future generations.Job SummaryThe Field Service Technician II will play a critical role in delivering exceptional customer experiences at our...

  • Senior SUE Field Technician

    3 months ago

    Seattle, United States Utility Mapping Services Full time

    Job DescriptionJob Description**This position is located in Clancy, MT. Relocation or commute required**About us:Utility Mapping Services (UMS), P.C. is a small veteran owned business formed in 2002 specifically to address Subsurface Utility Engineering (S.U.E.) as a rigorous engineering discipline in accordance with ASCE 38 standards. With the support of...

  • Field Service Technician

    4 weeks ago

    Seattle, United States Quench Full time $25

    Job DescriptionJob DescriptionThe PositionWe are currently seeking a Field Service Technician for our Seattle, WA area market to perform all service work on our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. This includes installations, maintenance repairs, and preventative...

  • Field Service Technician

    4 weeks ago

    Seattle, United States T3 Recruiters, LLC Full time $30 - $50

    Job DescriptionJob DescriptionWe are seeking an experienced Field Service Technician to join our team in the Seattle, WA area. The ideal candidate will have over 3 years of experience in diagnosing and repairing diesel engines, compact construction, and material handling equipment.Responsibilities:Diagnose and repair compact construction equipment (lift...

  • Field Service Technician

    6 days ago

    Washington, Washington, D.C., United States Cennox Full time

    Job Opportunity at CennoxJob Summary:Cennox is seeking a skilled Field Service Technician to join our expanding Field Services division. As a Field Service Technician, you will be responsible for servicing our customers by performing preventative maintenance, installation, and troubleshooting of financial equipment throughout the Washington, DC area.Key...

  • Senior Field Service Engineer

    1 week ago

    Washington, United States ABB Full time

    Senior Field Service Engineer At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This is a...

  • Field Service Technician

    3 days ago

    Washington, Missouri, United States DISH Full time

    Job SummaryWe are seeking a highly skilled and motivated Field Technician to join our team at DISH. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge smart home solutions.Key ResponsibilitiesRepresent DISH in customers' homes, providing top-notch service and...

  • Apprentice Field Service Technician

    2 weeks ago

    Seattle, United States Northern Lights Inc Full time $28 - $35

    Job DescriptionJob DescriptionCome join us at the leading edge of clean diesel technology! Northern Lights Power & Energy is the west coast distributor for MAN and Nanni high performance diesel engines. Position Overview:This position is responsible for assisting experienced Field Service Technicians in order to develop mechanical skills. The ideal candidate...

  • Field Service Technician

    4 months ago

    Seattle, United States OPEX Corporation Full time

    Job DescriptionJob DescriptionField Service Technician - WA For over 40 years, OPEX Corporation has received global recognition as a leader in the design, manufacture, and service of business process automation equipment. With their recent expansion into the Warehouse Automation market, OPEX has experienced tremendous growth, providing new and expanded...

  • Field Service Water Technicians

    1 week ago

    Seattle, Washington, United States Aquatic Specialty Services Full time

    Job OverviewField Service Water TechniciansAquatic Specialty Services, Inc. is actively seeking dedicated technicians for field service roles within the commercial water sector. This position offers a long-term career path, complete with comprehensive training, essential tools, a company vehicle, and a company credit card for operational needs. Experience...

  • Automotive Service Technician

    2 weeks ago

    Seattle, Washington, United States Sun Auto Service Full time

    Position Overview:For over two decades, Sun Auto Service has been a leader in providing quality automotive care.Our skilled technicians specialize in preventive maintenance, vehicle repairs, and tire services. We are currently seeking a dedicated mechanic to enhance our team.Our success is attributed to one key factor: we recruit top talent. Our team of...

  • Senior Field Service Technician

    3 days ago

    Seattle, Washington, United States ONEIDA TOTAL INTEGRATED ENTERPRISES Full time

    Equal Employment Opportunity: Oneida Total Integrated Enterprises is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, or national origin. Our company values a diverse and inclusive work environment, where...

  • Field Service Technician

    8 hours ago

    Washington, Washington, D.C., United States Muhlbauer Full time

    About MuhlbauerMuhlbauer, Inc. is a leading provider of automation solutions for the smart card and label industries. With over 40 years of experience, the company has established itself as a trusted partner for private companies and governments worldwide.Job SummaryWe are seeking a highly skilled Field Service Technician to join our team in the Newport...