Operations Strategy Analyst
2 weeks ago
About CHG Healthcare:
CHG Healthcare has been a pioneer in the locum tenens staffing model since 1979, connecting healthcare professionals with patients in need. As the largest physician staffing firm in the United States, we play a crucial role in ensuring that millions receive the care they require each year.
Position Overview:
We are seeking a talented and experienced Analyst to become a vital member of our Strategic Operations team. Your analytical skills, technical expertise, and business insight will be essential in driving successful outcomes across various corporate and divisional initiatives.
Key Responsibilities:
- Engage in projects of moderate complexity, analyzing situations and data to evaluate key factors.
- Tackle intricate challenges with minimal oversight in complex environments.
- Foster business solutions through effective relationship management and clear communication.
- Conduct thorough interviews to:
- Identify root causes and uncover opportunities for improvement.
- Document comprehensive requirements and intricate processes.
- Assess business impacts and system interdependencies.
- Design streamlined process models and information flows to enhance operational efficiency.
- Lead collaborative workshops employing diverse techniques to gather requirements and extract valuable insights.
- Utilize negotiation skills to achieve consensus on critical requirements and methodologies.
- Attain proficiency in system functionalities to effectively address process gaps.
- Maintain detailed project documentation to ensure smooth delivery and monitoring.
- Leverage various reporting tools (e.g., Salesforce, Tableau, SQL, Excel) to analyze and interpret data findings.
- Collaborate closely with project managers to ensure successful project execution.
Qualifications:
- Strong understanding of data requirement principles for accurate data collection.
- Expertise in developing comprehensive business requirements to facilitate effective solutions.
- Exceptional interpersonal skills for effective communication across all organizational levels.
- Proven experience in presenting ideas and information in group settings.
- Detail-oriented with a proactive approach and commitment to follow-through.
- Strong analytical, project management, time management, and organizational skills.
- Ability to identify improvement areas and collaborate on innovative solutions.
- Proven track record of managing multiple projects simultaneously and adapting to changing priorities.
- Proficient in Excel, PowerPoint, and industry-specific software such as Salesforce, SQL, Visio, JIRA, Confluence, and SharePoint.
Education & Experience:
- Bachelor's or Master's degree in a relevant field (business, engineering, computer science, etc.) or equivalent professional experience.
- Comprehensive understanding of business analysis tools and techniques.
- 3-5+ years of experience in business analysis with a successful track record in managing complex projects.
- Lean Six Sigma Yellow or Green Belt Certification is a plus.
- Preferred certifications include CCBA, CBAP, or PMI-PBA.
- Experience in the staffing, services, or healthcare sectors is advantageous.
What We Offer:
- Competitive compensation package, including a 401(k) retirement plan with company match.
- Comprehensive healthcare benefits, including medical and dental coverage, and unique offerings like onsite health centers and corporate wellness programs.
- Flexible work arrangements, including remote work options.
- Recognition programs with rewards such as trips, cash, and paid time off.
- Family-friendly benefits, including paid parental leave and adoption assistance.
- Access to tailored training resources, including free LinkedIn learning courses.
- Volunteer time off and employee-driven matching grants.
- Tuition reimbursement programs.
CHG Healthcare is committed to fostering a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences.
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