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Operational Strategy Analyst

2 months ago

Fort Lauderdale, Florida, United States CHG Management Full time

Position Overview:
In the ever-evolving landscape of healthcare, we are seeking a talented and experienced Analyst to enhance our Strategic Operations team. Your analytical skills, technical expertise, and business insight will be crucial in driving successful outcomes across various corporate and divisional initiatives.

Key Responsibilities:
- Engage in projects of moderate complexity where the evaluation of data and situations is essential.
- Tackle intricate challenges with minimal supervision in multifaceted environments.
- Foster business solutions through effective relationship management and clear communication of concepts and processes.
- Conduct thorough interviews to:
- Analyze root causes and pinpoint opportunities for optimal solutions.
- Document comprehensive requirements and intricate processes.
- Assess business impacts and system interdependencies across the organization.
- Design streamlined process models and information flows to enhance operational efficiency.
- Lead collaborative workshops employing diverse techniques to gather requirements and extract valuable insights.
- Utilize negotiation skills to achieve consensus on critical requirements and methodologies.
- Attain proficiency in system functionalities to effectively address process gaps.
- Develop and maintain detailed project documentation to ensure clarity and transparency.
- Implement key success factors to facilitate smooth project delivery and effective monitoring.
- Utilize various reporting tools (e.g., Salesforce, Tableau, SQL, Excel) to analyze and interpret findings.

Qualifications:
- Proficient in data requirement principles, ensuring precise and relevant data collection.
- Expertise in formulating comprehensive business requirements to facilitate effective solutions.
- Exceptional interpersonal skills, enabling effective communication across all organizational levels.
- Proven experience in presenting ideas and information in group settings.
- Strong commitment to follow-through, with a meticulous eye for detail and a proactive approach.
- Excellent analytical, project management, time management, and organizational skills.
- Proactive in identifying improvement areas and collaborating on innovative solutions.
- Demonstrated ability to manage multiple projects simultaneously and adapt to shifting priorities.
- Proficient in Excel, PowerPoint, data reporting tools, and industry-specific software such as Salesforce, SQL, Visio, JIRA, Confluence, SharePoint, Smartsheet, and similar platforms.

Education & Experience:
- Bachelor's or Master's degree in a relevant field (such as business, engineering, computer science, or related disciplines); relevant professional experience will also be considered.
- Comprehensive understanding of business analysis tools and techniques.
- 3-5+ years of experience in business analysis, showcasing a successful track record in managing business analysis responsibilities on complex, large-scale projects.
- Lean Six Sigma Yellow or Green Belt Certification is preferred.
- Experience in staffing, services, or the healthcare industry is a plus.

Compensation and Benefits:
We believe in equitable compensation for all our employees, which is why our pay structure considers the cost of labor across various markets. For this role, we offer a competitive pay range, with variations based on work location and job-related factors such as knowledge, position level, and experience. Additionally, we provide a comprehensive benefits package that includes:
- 401(k) retirement plan with company match.
- Traditional healthcare benefits, including medical and dental coverage, along with unique offerings like onsite health centers and corporate wellness programs.
- Flexible work schedules, including work-from-home options.
- Recognition programs with rewards such as trips, cash, and paid time off.
- Family-friendly benefits, including paid parental leave and fertility coverage.
- Tailored training resources, including free LinkedIn learning courses.
- Volunteer time off and employee-driven matching grants.
- Tuition reimbursement programs.

CHG Management values a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences, as we are committed to being an Affirmative Action/Equal Opportunity Employer.