Customer Service Leader

3 weeks ago


Fort Lauderdale, Florida, United States The Palace Full time
Job Summary

The Palace, a luxury senior living community in Coral Gables, Kendall, Homestead & Weston, seeks a dynamic Director of Customer Service to lead our customer service team. This role requires a visionary leader who can drive customer satisfaction to new heights and stay abreast of industry trends and best practices.

About the Job

We are committed to providing unparalleled personal services to our residents and their families. Our commitment to excellence is reflected in our approach to customer service. As a key member of our leadership team, you will be responsible for leading, mentoring, and inspiring a high-performing team. You will analyze customer feedback and service metrics to identify areas for improvement and drive continuous improvement initiatives.

About Us

The Palace offers a collaborative and supportive work environment where you can make a significant impact on our customer satisfaction and overall company success. We offer a competitive salary and benefits package, as well as professional development and growth opportunities.



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