Client Account Manager and Customer Service Specialist
3 days ago
Company Overview
Randstad, a world leader in matching great people with great companies, seeks an organized Client Account Manager and Customer Service Specialist to manage client accounts, ensure quality control, and provide top-notch customer service.
Job Description
This role involves managing and maintaining client accounts, coordinating with internal teams to meet client requirements, conducting quality control checks on client deliverables, and resolving client issues promptly.
Required Skills and Qualifications
The ideal candidate must have strong attention to detail, excellent communication skills, and 2 years of experience in customer support. They should also be proficient in Microsoft Excel and possess clerical work skills. Experience in account management or quality control is preferred.
Benefits
Randstad offers a comprehensive benefits package, including health insurance, an incentive and recognition program, and a 401K contribution (all benefits are based on eligibility). A competitive salary of $17-$18 per hour will be provided, along with opportunities for career growth and development.
Responsibilities:
- Manage and maintain client accounts
- Coordinate with internal teams to meet client requirements
- Conduct quality control checks on client deliverables
- Resolve client issues promptly
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