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Email Marketing Operations Manager

2 months ago

Des Moines, Iowa, United States Principal Financial Group, Inc. Full time
Role Overview

Are you passionate about building relationships and addressing challenges? We present a unique opportunity to serve as a project manager within the Marketing Operations and Technology division, with a primary focus on email marketing initiatives. This position demands a collaborative spirit and a keen eye for detail.

Daily Responsibilities:
  • Assess project requests for thoroughness and clarity, identifying and addressing any gaps to ensure the email operations team has the necessary resources to meet business goals.
  • Engage with internal stakeholders to comprehend their requirements and devise strategies to achieve business objectives.
  • Create an environment conducive to innovative creative work. Continuously improve our processes with a focus on optimization, teamwork, efficiency, and effectiveness.
  • Support the planning of marketing campaigns utilizing available technologies and facilitating marketing business processes.
  • Maintain alignment among team members and business partners throughout each project with consistent and clear communication.
  • Educate business partners and manage their expectations, acting as the primary contact for email-related activities.
  • Oversee interdependencies across projects, adjusting and balancing workloads within the team.
  • Adhere to project management collaboration tool standards and best practices.
  • Share insights gained from previous projects to enhance future endeavors.
Operating at the crossroads of financial services and technology, Principal Financial Group, Inc. develops financial solutions that empower our clients to enhance their lives. We take pride in our purpose-driven approach, guided by our mission to make financial security attainable for everyone. Our commitment to integrity and customer-centricity has established us as a trusted leader for over 140 years.

Candidate Profile:
  • A bachelor's degree or equivalent experience in marketing, communications, advertising, or a related discipline.
  • Demonstrated experience as a project manager or in a relevant capacity.
  • Ability to manage multiple projects simultaneously while maintaining meticulous attention to detail.
  • Proven capability to communicate, present, and influence key stakeholders effectively.
  • Strong interpersonal leadership and decision-making abilities.
  • Excellent sales and customer service skills, with the capacity to connect with a diverse range of individuals.
  • Awareness of current marketing trends and proficiency in budget and time management.
  • Skill in presenting ideas, negotiating, and problem-solving.
  • Exceptional listening, written, and verbal communication skills.
  • Experience with workflow management software, such as Wrike, JIRA, or similar systems.
  • Familiarity with Salesforce Marketing Cloud or other email service providers is preferred.
  • Experience collaborating with a marketing communications team is advantageous.
  • Agency experience is a plus.
Compensation Information

The salary range reflects targeted base salaries. Non-sales roles have the potential to participate in a bonus program. Sales roles may qualify for sales incentives, and in some cases, a bonus plan, where total compensation may significantly exceed base salary based on individual performance. Actual compensation will be determined based on geographic location, work experience, education, licensure requirements, and/or skill level at the time of offer.
Time Off Policy

Flexible Time Off (FTO) is available for salaried employees, allowing for paid time away from work for vacation, personal matters, or short-term illness without accruing a specific bank of time off.
Pension Eligibility

Yes
Additional Insights

Work Environments

This role supports in-office, hybrid, and remote work arrangements, depending on various factors.
Work Authorization/Sponsorship

Currently, we are not considering applicants requiring any form of immigration sponsorship to work in the United States.
Investment Code of Ethics

For positions within Principal Asset Management, adherence to an Investment Code of Ethics regarding personal and business conduct is required.
Experience Principal

At Principal, we value both personal and professional connections. Together, we are envisioning a more purpose-driven future for financial services, which begins with you. Our success relies on the diverse experiences, backgrounds, and talents of our employees, and we support them with comprehensive, competitive benefits designed to protect their overall well-being.
Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.