Customer Service Representative Nights and Weekends
3 days ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Planet Fitness - PF Baseline Fitness. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:- Provide a positive member experience by greeting members, prospective members, and guests in a friendly and professional manner.
- Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Respond to member questions and concerns in a timely and professional manner, escalating issues to Assistant Manager or Manager as needed.
- Maintain the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Employee Recognition Program.
- Advancement Opportunities.
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
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Cathedral City, California, United States Planet Fitness Full time{"Job Title": "Customer Service Representative Nights and Weekends", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where our members can achieve their fitness goals. As a Customer Service Representative Nights and Weekends, you'll play a vital role in delivering exceptional customer service to our members,...
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