Community Outreach Coordinator

2 weeks ago


Metairie, Louisiana, United States Catholic Charities Archdiocese of New Orleans Full time
Job Overview

The Community Engagement Specialist plays a crucial role in formulating and executing strategies aimed at fostering community involvement among clients, partners, and supporters. This position is dedicated to identifying essential resources, creating educational materials, and coordinating services for vulnerable immigrant populations through effective community outreach, collaboration with partners, referrals, and meticulous data management to ensure comprehensive client care and representation.


Direct Reporting: Social Services Manager
Supervisory Responsibilities: Reception Staff


Key Responsibilities

Outreach & Communication (25% of Role)

  • Engage regularly with community partners to enhance group programming and community referrals.
  • Establish and nurture relationships with local parishes and other faith-based organizations.
  • Provide ongoing updates to program staff and community collaborators, while also managing content for the program's social media platforms.
  • Coordinate services with key stakeholders, fostering a network of relationships with professionals and service providers to ensure holistic care.
  • Represent the organization at community events, coalition meetings, and outreach activities, including presentations and resource fairs.

Information Management and Reception (25% of Role)

  • Oversee staff managing information lines and reception services.
  • Enhance the quality of information and services provided through these channels.
  • Maintain a comprehensive database of partners and service referrals.

Support for Legal Services (20% of Role)

  • Assist immigration legal services with logistics for group client activities.
  • Develop and facilitate Know Your Rights (KYR) sessions.
  • Train staff and volunteers to effectively deliver KYR information.
  • Organize and manage legal clinics, ensuring smooth operations and client support.

Support for Refugee Services (20% of Role)

  • Assist with logistics for group-based activities related to refugee services.
  • Lead virtual orientations for new asylees regarding available benefits.
  • Manage community donations and maintain accurate records.
  • Facilitate communication with external partners, including donors and community agencies.

Support for ESL Programs (10% of Role)

  • Assist in recruiting for ESL and family literacy programs.
  • Coordinate engagement activities and events for participants.

Additional Responsibilities
  • Assist with data entry and prepare reports on a monthly, quarterly, and annual basis.
  • Support reporting efforts based on specific tasks and objectives.
  • Participate in developing funding strategies and grant proposals related to community engagement.

Physical Requirements

This role involves prolonged periods of sitting at a desk and working on a computer. The physical demands include:

  • Standing less than 33% of the time.
  • Walking less than 33% of the time.
  • Sitting between 33% and 66% of the time.
  • Using hands for various tasks over 66% of the time.
  • Reaching with hands or arms less than 33% of the time.
  • Full ability to communicate verbally.
  • Correctable vision.
  • Able to lift and carry up to 15 pounds.

Qualifications
  • Self-motivated, engaging, and organized individuals are encouraged to apply.
  • Excellent communication skills and familiarity with community resources are essential.
  • Proficiency in Microsoft Office Suite and ability to learn immigration-related software.
  • Bilingual proficiency in Spanish and English (both verbal and written) is required.
  • A degree in a relevant field is preferred; a high school diploma is required.
  • Experience in community outreach, program coordination, and supervision is necessary.
  • Strong organizational skills and the ability to manage a diverse workload are crucial.
  • A valid driver's license and clean driving record are required for local travel.
  • Availability for evening and weekend events may be necessary.


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