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Patient Services Coordinator
2 months ago
Omega Hospital LLC is seeking dedicated individuals for the role of Patient Services Coordinator. This position plays a crucial role in managing the front desk operations within a bustling medical/surgical environment.
The Patient Services Coordinator will oversee all facets of patient intake and the organization of pertinent medical and insurance documentation. Ideal candidates will possess strong computer skills, a willingness to learn, a customer-centric approach, and a warm demeanor.
Key Responsibilities- Manage and enter essential information into the patient medical record system.
- Employ exceptional customer service and proactive engagement techniques in all patient interactions.
- Schedule and coordinate patient appointments efficiently.
- Facilitate the registration process for new patients.
- Oversee the check-in and check-out procedures for patients.
- 1-2 years of experience in a healthcare setting is preferred.
- Ability to maintain a high degree of accuracy to enhance patient care delivery.
- Exhibit professionalism and compassion in service delivery with a strong focus on customer satisfaction.
- Strong verbal and written communication skills are essential.
- Experience in managing customer relations is advantageous.
We provide a robust benefits package that includes medical, dental, and vision coverage, as well as accident and critical illness insurance. Additional benefits include short and long-term disability, employer-paid life insurance, a 401k plan, and paid time off.
Eligible employees can access insurance benefits after a specified period of employment and will begin accruing paid time off shortly thereafter.
