Hotel Night Audit and Guest Services Manager

3 weeks ago


Madison, Wisconsin, United States Aimbridge Hospitality Full time

Job Overview: The Night Auditor plays a vital role in maintaining the accuracy and integrity of our financial records while providing exceptional guest services during the overnight shift.

Key Responsibilities:

  • Perform night audit tasks, including preparing and finalizing reports, reconciling transactions, and ensuring compliance with company policies and procedures
  • Assist guests with check-ins, reservations, and inquiries during the overnight shift
  • Collaborate with other departments to resolve issues and ensure smooth operations

Qualifications:

  • 1 year of experience in a hotel or related field
  • High School diploma or equivalent required; college coursework beneficial
  • Excellent communication and problem-solving skills

About Our Company:

Aimbridge Hospitality is a leading provider of hospitality services, with a portfolio of over 1,550 hotels across the globe. Our commitment to excellence and customer satisfaction drives everything we do.

Benefits Package:

We offer a comprehensive benefits package, including a competitive salary range of $17.00 per hour, medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.



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