Guest Service Ambassador

2 days ago


Madison, Wisconsin, United States Schulte Full time
Job Overview

We are seeking a highly skilled Guest Service Ambassador to join our team at Collegiate Hotel Group. This role requires exceptional communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional guest service and resolve issues in a professional manner
  • Assist with reservation management and check-in processes
  • Handle cash handling procedures and maintain accurate records
  • Participate in lobby activation and maintain a clean and organized front desk area

Requirements:

  • Prior customer service experience required
  • High school diploma or equivalent required
  • Ability to communicate effectively verbally and in writing

Benefits:

  • Competitive salary: $45,000 - $55,000 per year
  • Daily Pay program for quick access to earnings
  • Free telemedicine and virtual mental health care access
  • Multiple health insurance and life insurance options
  • 401k plan with company match
  • Paid time off and holiday pay
  • Pet insurance and employee assistance program

About Our Company:

Collegiate Hotel Group is a leading hospitality provider dedicated to delivering exceptional service to our guests. We offer a dynamic work environment and opportunities for growth and development.



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