Banquet Operations Manager

3 weeks ago


Madison, Wisconsin, United States The Edgewater Hotel Full time

Job Title: Banquet Operations Manager

Estimated Salary: $65,000 - $85,000 per year

About the Job:

We are seeking a highly skilled and experienced Banquet Operations Manager to join our team at The Edgewater Hotel. As a key member of our hospitality team, you will be responsible for ensuring the smooth execution of events and activities, providing exceptional guest experiences, and maintaining the highest standards of service.

Key Responsibilities:
  • Supervise event room set-ups, service, execution, and maintenance of all banquet functions and equipment.
  • Interview, hire, train, and resolve service issues with staff.
  • Enter billing information into Micros to generate final guest checks and post banquet checks at end of day.
  • Supervise event floor during operations and ensure staff and stations are functioning properly.
Requirements:

To be successful in this role, you will need:

  • Minimum three years' experience working as a Banquet Manager/Supervisor, preferably in a high-volume banquet or hotel environment.
  • Excellent communication skills, both verbal and written.
  • Strong attention to detail and ability to handle multiple tasks at once.
  • Experience developing and training employees.

The ideal candidate will have a passion for delivering exceptional guest experiences, a keen eye for detail, and excellent leadership skills. If you are a motivated and organized individual who is passionate about hospitality, we encourage you to apply for this exciting opportunity.



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