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Branch Operations Supervisor

2 months ago


Kent, Washington, United States Indie Campers Full time
Job Overview

Indie Campers is seeking a highly motivated and experienced Branch Operations Supervisor to join our team in Kent - Seattle. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our campervan depot, providing exceptional customer service, and leading a team of depot staff.

Key Responsibilities:

  • Manage the day-to-day operations of the depot, including fleet maintenance, inventory management, and staff supervision;
  • Provide exceptional customer service, responding to customer inquiries, and resolving any issues that may arise;
  • Lead and develop a team of depot staff, providing coaching, training, and performance feedback;
  • Collaborate with the North America - Operations Area Manager to achieve business objectives and improve depot performance;
  • Source and establish relationships with external vendors and partners to support depot operations;
  • Assist in the reselling of campervans, preparing and presenting them to prospective buyers.

Requirements:

  • 1+ years of experience in a team management/lead/supervisory role;
  • Fluency in English (mandatory);
  • Eligibility to work in the US, valid driver's license, and ability to drive a campervan;
  • Availability to work rotating shifts, including weekends and public holidays;
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

What We Offer:

  • Competitive compensation package, including a monthly variable salary and referral bonus program;
  • Opportunities for career development and growth within the company;
  • Free road trips to experience the Indie Campers difference firsthand;
  • A dynamic and innovative work environment, with a focus on customer satisfaction and team collaboration.

Are you ready to take your career to the next level and join the Indie Campers team?