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Medical Office Coordinator

2 months ago

East Lansing, Michigan, United States US Derm Support Roles Full time
{"title": "Patient Service Representative", "description": "Overview

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Responsibilities
  • Perform opening and closing clinic duties, including scanning documents into our electronic health record system.
  • Greet patients, check them in for appointments, and verify their insurance information.
  • Maintain the tidiness of our waiting area and reception counter throughout the day.
  • Check schedules for added, canceled, and no-show appointments throughout the day.
  • Schedule follow-up appointments as needed.
  • Respond to designated tasks in our electronic health record system.
  • Order clinic office supplies and sell and track cosmetic products.
  • Distribute mail and prepare for next day scheduled appointments.
Requirements
  • High school diploma or equivalent is required.
  • 1-2 years of recent medical office experience or in a similar capacity is preferred.
  • Proficient in basic computer functions and able to learn new software quickly.
  • Excellent customer service, communication, and organizational skills are essential.
  • Ability to operate standard office equipment and type a minimum of 40 wpm is preferred.
  • Must possess attention to detail and be able to multi-task, prioritize appropriately, and work well both individually and as part of a team.
  • Ability to respond positively to constructive feedback and direction from supervisors.
  • Must demonstrate professional appearance and manner at all times.
  • Must display a friendly, cheerful, tactful, and polite demeanor, and be compassionate and caring in dealing with others.
  • Ability to maintain confidentiality of information.
", "lang_code": "en"}