Medical Office Coordinator

3 days ago


East Lansing, Michigan, United States US Derm Support Roles Full time
Overview

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at our East Lansing, MI clinic. As a key member of our front office staff, you will be responsible for ensuring a seamless patient experience from check-in to check-out.

Key Responsibilities
  • Manage patient check-in and check-out processes, including verifying insurance and updating patient information
  • Handle multi-line phone system and respond to patient inquiries
  • Maintain accurate and up-to-date medical records, including filing and scanning documents
  • Collect co-pays and cash payments, and reconcile transactions
  • Perform opening and closing clinic duties, including tidying the waiting area and reception counter
  • Schedule follow-up appointments and respond to designated tasks in the electronic health record
  • Order office supplies and manage inventory
  • Sell and track cosmetic products, and distribute mail
Requirements
  • High school diploma or equivalent required
  • 1-2 years of recent medical office experience or in a similar capacity preferred
  • Proficient in basic computer functions and ability to learn new software quickly
  • Excellent customer service, communication, and organizational skills
  • Ability to operate standard office equipment and type a minimum of 40 wpm
  • Attention to detail and ability to multi-task, prioritize, and work well in a team
What We Offer
  • Access to health, dental, and vision insurance
  • Health Savings Account with $500 matching contribution
  • Eligible for PTO and Holiday pay
  • Company-paid life insurance and long-term disability (full-time only)
  • Access to voluntary short-term disability insurance (full-time only)
  • Additional life insurance and accident and critical illness insurance options
  • 401K with employer contribution and profit sharing
  • Employee discounts and more


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