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Sales Support Representative

2 months ago

White River Junction, Vermont, United States Radiant Enterprises Full time
Key Responsibilities
  • Create and manage customer offers, ensuring timely follow-up and resolution
  • Process and handle customer orders efficiently, maintaining accurate records
  • Generate and distribute invoices and shipping documents, ensuring seamless logistics
  • Develop and maintain strong relationships with customers through proactive and confident communication
  • Ensure customer-centric sales and delivery processes are in place, driving customer satisfaction
  • Document all sales and customer interactions in our Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems
Requirements
  • Previous experience in sales support or a related field
  • Completion of a commercial apprenticeship or equivalent training
  • Proficiency in Microsoft Office and experience with ERP/CRM systems
  • Excellent communication and interpersonal skills, with a strong service and sales orientation
  • Ability to work independently and as part of a team, with excellent time management and organizational skills
  • Fluency in German (C1 level) and good English skills (B2 level)
What We Offer
  • 30 vacation days for relaxation and rejuvenation
  • Flexible work arrangements, including the possibility of working from home one day a week
  • A competitive, tariff-bound salary, including holiday and Christmas bonuses
  • Opportunities for further training and development, driving career growth and success
  • A secure job, independent of the automotive industry
  • An inflation compensation bonus, ensuring financial stability