Kyocera Service Specialist

1 week ago


Phoenix, Arizona, United States Pacific Office Automation Full time
Position Overview

Pacific Office Automation stands as a premier provider of document management solutions and technology services, recognized for our extensive experience and commitment to excellence. Our team is dedicated to fostering a collaborative and innovative environment that promotes professional growth and development.

Role Summary

We are in search of a Kyocera Service Specialist to enhance our operations. This position focuses on diagnosing and resolving issues related to office machinery, including multifunction devices, printers, and other related equipment, while delivering exceptional customer service and managing service territories effectively.

Key Responsibilities

  • Diagnosing and repairing office machinery
  • Delivering technical assistance to clients
  • Ensuring clear communication to promote customer satisfaction
  • Creating innovative solutions for specific challenges
  • Efficiently managing time and resources

Required Qualifications

  • Proficiency in mechanical and electrical systems
  • Certification and experience with Kyocera products
  • Familiarity with other brands such as Canon, HP, and Xerox is advantageous
  • Strong knowledge of computer systems

Employee Benefits

  • Opportunities for advancement into leadership positions
  • Supportive and collaborative work culture
  • Comprehensive health insurance options
  • 401k retirement plan with matching contributions
  • Paid time off and sick leave
  • Flexible spending accounts and health savings accounts

Commitment to Diversity

Pacific Office Automation is an equal opportunity employer, embracing diversity and welcoming all qualified candidates. Our dedication to inclusivity enriches our team and propels our success.



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