Technical Support Engineer
1 week ago
Packsize is seeking a highly skilled Technical Support Engineer to join our team in Salt Lake City. As a Technical Support Engineer, you will provide invaluable assistance to our customers throughout North America, engaging them with a helpful balance of compassion and skill to help improve and nurture our existing customer relationships.
You will work daily in a diverse, multicultural team focused on bringing out the best in each person while working towards providing exceptional technical support for our customers. We are looking for a motivated and driven individual with an interest in technology that learns quickly and enjoys working with customers and solving problems.
As a Technical Support Engineer, you will be responsible for answering inbound support calls and collaborating with customers to resolve issues. You will determine whether calls can be resolved over the phone or if they must be fixed on-site by a field service engineer. You will also build and maintain a solutions database, which will work in line with the call center scripting and also function as a resource for field service engineers to troubleshoot equipment issues.
You will function as a resource to field service engineers in their respective job functions, identify and diagnose problems with little information, and enhance the customer's positive experience with Packsize by recognizing their needs and providing solutions. You will motivate customers through training how to operate machinery and implement lean principles, communicate effectively, both internally and externally, and utilize the CRM system to record and schedule engineering functions.
We offer a competitive hourly rate and a comprehensive benefits package. If you are a motivated and driven individual with a passion for technology and customer support, we encourage you to apply for this exciting opportunity.
-
Technical Support Specialist
2 days ago
Louisville, Kentucky, United States Packsize Full timeAbout PacksizePacksize is a leading provider of innovative packaging solutions that help businesses and their customers experience packaging in a new way. Our team is dedicated to delivering exceptional technical support to our customers, ensuring they receive the best possible experience with our products.Job SummaryWe are seeking a highly motivated and...
-
Technical Support Specialist
3 weeks ago
Louisville, Kentucky, United States Equifax Full timeJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team in Louisville, Kentucky. This role provides technical expertise through system integration, diagnosing, troubleshooting, servicing, and repairing of systems for internal and external customers.Key ResponsibilitiesProvide highly visible customer support through system...
-
Software Technical Support Specialist
5 days ago
Louisville, Kentucky, United States Xerox Full timeJob Title: Software Technical Support AnalystAt Xerox, we are seeking a highly skilled Software Technical Support Analyst to join our team.Key Responsibilities:Provide technical support to customers via phone, email, and chat.Escalate complex technical issues to senior support engineers.Collaborate with cross-functional teams to resolve customer issues.Stay...
-
Enterprise Technical Support Specialist
2 weeks ago
Louisville, Kentucky, United States Packsize, LLC Full timeAbout the RolePacksize is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will provide invaluable assistance to our customers throughout North America, engaging them with a helpful balance of compassion and skill to improve and nurture our existing customer relationships.You will work daily in a...
-
Technical Support Specialist
2 days ago
Louisville, Kentucky, United States American Cybersystems Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance and support to our customers, ensuring that their computer systems and networks are running smoothly and efficiently.Key Responsibilities:Provide technical support and...
-
Technical Support Specialist
3 weeks ago
Louisville, Kentucky, United States Waystar Full timeAbout This PositionWe are seeking a highly skilled Technical Support Analyst to join our award-winning Client Success Department at Waystar.As a Technical Support Analyst, you will be responsible for providing exceptional support to our clients, ensuring their technical needs are met with the highest degree of care and client satisfaction.We are looking for...
-
Technical Support Specialist
3 weeks ago
Louisville, Kentucky, United States eTeam Inc Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at eTeam Inc. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide first-level technical support to customers via phone, email, or...
-
Technical Support Specialist
3 weeks ago
Louisville, Kentucky, United States American Cybersystems Full timeJob Title: TSG Support Technician with DrivingWe are seeking a highly skilled and experienced TSG Support Technician with driving capabilities to join our team. As a TSG Support Technician, you will be responsible for providing technical support and assistance to our clients in a timely and efficient manner.Job Summary:The TSG Support Technician will be...
-
Technical Support Specialist
2 weeks ago
Louisville, Kentucky, United States American Cybersystems Full timeJob Title: TSG Support Technician with DrivingWe are seeking a highly skilled and experienced TSG Support Technician with driving capabilities to join our team. As a TSG Support Technician, you will be responsible for providing technical support and assistance to our clients in a timely and professional manner.Key Responsibilities:Provide technical support...
-
Technical Support Specialist
3 weeks ago
Louisville, Kentucky, United States Innova Solutions Full timeJob Title: TSG Support Technician with DrivingAt Innova Solutions, we are seeking a highly skilled and experienced TSG Support Technician with driving capabilities to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers and ensuring the smooth operation of our technology...
-
Technical Support Supervisor
3 weeks ago
Louisville, Kentucky, United States ecoATM Full timeTechnical Support SupervisorAt ecoATM, we're a technology company pioneering device re-commerce. Our 5500+ automated kiosks and online marketplace enable people worldwide to join the mobile device re-use revolution. We're looking for a Technical Support Supervisor to provide critical support to our field of kiosks through CRM tools, resolve escalated issues,...
-
Technical Support Specialist
1 month ago
Louisville, Kentucky, United States eTeam Inc Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at eTeam Inc. as a Technical Customer Support Representative. This is a fantastic opportunity for a motivated and customer-focused individual to provide top-notch technical support to our clients.Key ResponsibilitiesProvide first-level technical support to customers...
-
Technical Support Specialist
1 week ago
Louisville, Kentucky, United States Tata Consultancy Services Full timeJob SummaryWe are seeking a skilled Field Support Technician to join our team at Tata Consultancy Services. As a Field Support Technician, you will be responsible for providing technical support and maintenance services to our clients.Key ResponsibilitiesTroubleshooting and Repair: Identify and resolve technical issues with designated equipment, ensuring...
-
Technical Support Specialist
4 weeks ago
Louisville, Kentucky, United States CBTS Full timeJob SummaryCBTS is seeking a skilled Technical Support Specialist to join our team in Louisville, KY. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting services during non-business hours to ensure the seamless operation of our IT systems.Key ResponsibilitiesTechnical Support: Respond to IT support...
-
Technical Support Specialist
1 month ago
Louisville, Kentucky, United States CBTS Full timeJob Summary:CBTS is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting services during non-business hours, ensuring the seamless operation of our IT systems and addressing any issues that arise promptly and efficiently.Key...
-
Technical Support Specialist
3 weeks ago
Louisville, Kentucky, United States Dave & Buster Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Technical Support Specialist to join our team at Dave & Buster's. As a Technical Support Specialist, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will also provide exceptional customer service to our guests, ensuring they have an...
-
Software Technical Support Specialist
2 weeks ago
Louisville, Kentucky, United States Xerox Full timeJob Title: Software Technical Support AnalystJoin Xerox as a Software Technical Support Analyst and be part of our team that provides exceptional technical support to our customers.About the Role:We are seeking a highly skilled and experienced Software Technical Support Analyst to join our team. As a Software Technical Support Analyst, you will be...
-
Software Technical Support Specialist
1 week ago
Louisville, Kentucky, United States Xerox Full timeJob Title: Software Technical Support AnalystJoin Xerox as a Software Technical Support Analyst and be part of a team that provides exceptional customer service and technical support to our clients. As a Software Technical Support Analyst, you will be responsible for resolving technical issues and providing support to customers through various communication...
-
Software Technical Support Specialist
1 week ago
Louisville, Kentucky, United States Xerox Full timeJob Title: Technical Customer Escalation SpecialistJoin Xerox as a Technical Customer Escalation Specialist and be part of a team that provides exceptional technical support to our customers.About the Role:We are seeking a highly skilled and experienced Technical Customer Escalation Specialist to join our team. As a Technical Customer Escalation Specialist,...
-
Software Technical Support Specialist
2 days ago
Louisville, Kentucky, United States Xerox Full timeJob Title: Software Technical Support AnalystJoin Xerox as a Software Technical Support Analyst and be part of a team that provides exceptional technical support to our customers.About the Role:We are seeking a highly skilled and motivated individual to provide technical support to our customers. As a Software Technical Support Analyst, you will be...