Water/Fire Mitigation Specialist

5 days ago


Augusta, Georgia, United States ServiceMaster by Twins 2996 Full time
Job Summary

ServiceMaster by Twins 2996 is seeking a highly skilled Water/Fire Mitigation Technician to join our team. As a key member of our disaster recovery team, you will be responsible for mitigating water and fire damage to residential and commercial properties.

Key Responsibilities
  • Job Site Management: Retrieve work orders, inspect job sites, and ensure all necessary equipment and supplies are on hand.
  • Customer Communication: Explain restoration processes to customers, provide updates on job progress, and ensure customer satisfaction.
  • Restoration Services: Perform water damage repair, including water extraction, pack-out of contents, and removal/disposal of non-salvageable materials.
  • Documentation and Reporting: Prepare and review documentation, including notes, photos, and documents, to ensure reimbursement from insurance companies.
  • Equipment Maintenance: Report equipment malfunctions and damage to supervisors and ensure all equipment is properly handled and maintained.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: Experience in the restoration or construction industry is preferred.
  • License and Certification: Valid driver's license and satisfactory driving record.
  • Skills: Good verbal and written communication skills, good customer service skills, and experience with mobile software to enter data.
Working Conditions

The physical demands of this job include moving up to 70 pounds, standing and walking for extended periods, and exposure to various working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.



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