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Shift Leader

2 months ago

Pensacola, Florida, United States Firehouse Subs Full time

At Firehouse Subs, we're committed to delivering exceptional customer experiences and maintaining a reputation for quality and service. As a Shift Leader, you'll play a critical role in safeguarding the financial success of our locations and upholding our brand standards.


The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to delivering high-quality food and drink. Key responsibilities will include:

  • Restaurant Operations: Oversee daily restaurant operations, ensuring seamless execution of our brand standards and procedures.
  • Team Management: Lead and motivate a team of restaurant staff, providing guidance and support to ensure excellent customer service and quality food preparation.
  • Customer Service: Foster a positive and welcoming atmosphere, ensuring customers receive exceptional service and have a memorable dining experience.
  • Financial Management: Manage cash handling, inventory, and other financial aspects of the restaurant, ensuring accurate records and compliance with company policies.


We offer a range of benefits, including:

  • Flexible Scheduling: Enjoy a dynamic work schedule that allows for a healthy work-life balance.
  • Paid Training: Receive comprehensive training at full wage, ensuring you're equipped to excel in your role.
  • Meal Discounts: Enjoy discounts on meals and other perks.
  • Uniforms Provided: We'll provide you with the necessary uniforms and equipment to perform your duties.
  • Fast-Paced Work Environment: Work in a dynamic and fast-paced environment that's always on the move.
  • No Late Hours, Dirty Grills, or Fryers: Enjoy a clean and safe work environment, free from the challenges of late-night shifts and grueling kitchen duties.


We're looking for candidates with:

  • Past Leadership Experience: While not required, prior leadership experience is a plus.
  • Top-Notch Customer Service Skills: Demonstrate a passion for delivering exceptional customer experiences.
  • Ability to Handle Cash and Finances: Possess strong financial management skills and attention to detail.
  • Goal-Oriented: Set and achieve goals, driving success in your role.
  • Sense of Urgency: Prioritize tasks and manage time effectively to meet deadlines.
  • Quick Learner: Adapt quickly to new situations and challenges.
  • Computer Literate: Familiarity with computer systems and software is a must.