Restaurant Operations Manager

6 days ago


Pensacola, Florida, United States Jim 'N Nick's Community Bar-B-Q Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Jim 'N Nick's Community Bar-B-Q. As a key member of our management team, you will be responsible for ensuring the smooth operation of our high-volume restaurant, providing exceptional guest service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Lead and motivate a team of restaurant staff to achieve exceptional guest service and sales results.
    • Develop and implement strategies to improve restaurant performance, including menu engineering, inventory management, and labor control.
    • Conduct regular team meetings and provide coaching and feedback to ensure team members are meeting performance expectations.
  • Guest Service and Quality
    • Ensure that all guests receive exceptional service and have a positive dining experience.
    • Monitor and maintain high standards of food quality, presentation, and consistency.
    • Address guest complaints and concerns in a professional and timely manner.
  • Operations and Administration
    • Oversee the daily operations of the restaurant, including inventory management, supply ordering, and maintenance.
    • Manage restaurant finances, including budgeting, forecasting, and cost control.
    • Ensure compliance with all company policies, procedures, and regulatory requirements.
  • Team Development and Training
    • Develop and implement training programs to ensure that team members have the skills and knowledge needed to perform their jobs effectively.
    • Provide ongoing coaching and feedback to team members to help them improve their performance.
    • Identify and develop future leaders within the team.
Requirements
  • Education and Experience
    • Bachelor's degree in Hospitality, Business, or related field.
    • Minimum of 3 years of high-volume restaurant management experience.
  • Skills and Qualifications
    • Proven track record of success in restaurant management, including sales growth, guest service, and team development.
    • Strong leadership and communication skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Knowledge of restaurant operations, including inventory management, labor control, and financial management.
Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to stand for long periods of time and move quickly around the restaurant.
  • Ability to lift up to 50 pounds and push/pull heavy equipment.
  • Ability to work in a fast-paced environment and make decisions quickly.


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