Healthcare Registration Specialist

4 days ago


Springfield, Illinois, United States CoxHealth Full time

About the Role

CoxHealth is seeking a skilled Registration Specialist II to join our team. As a key member of our healthcare team, you will be responsible for assisting patients during the registration and arrival process for scheduled and unscheduled visits. This includes collecting accurate demographic information, insurance details, and patient liability (if known) at the time of service.

Key Responsibilities

  • Registration and financial clearance functions for scheduled and unscheduled visits
  • Collecting patient information, insurance details, and patient liability (if known)
  • Providing excellent customer service to patients and internal team members
  • Working in a fast-paced environment and multitasking to meet deadlines
  • Traveling to different sites and working extended hours as needed

Requirements

  • High school diploma or equivalent
  • At least 1-2 years of prior registration experience
  • Computer and keyboarding skills
  • Excellent customer service and communication skills
  • Ability to work in a team environment and adapt to changing situations

What We Offer

  • A comprehensive benefits package, including medical, vision, and dental insurance
  • Robust tuition discounts and reimbursement for continuing education
  • Employer-provided mental health services and eCare visits
  • A supportive and collaborative work environment


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