Circulation Department Manager

2 weeks ago


Granville, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and experienced Circulation Supervisor to join our team at Denison University. The successful candidate will be responsible for supervising the daily operations of the library's Circulation Department, managing the circulation staff, and overseeing all Interlibrary Loan (ILL), course reserves, and circulation-related library catalog responsibilities.

Key Responsibilities
  • Schedule, supervise, train, and review circulation staff members
  • Assist with continuous desk coverage and patron service
  • Provide customer service and perform circulation-related tasks
  • Hire, schedule, mentor, discipline, and assist in the training and supervising of student employees
  • Lead the department and serve as a library resource for all circulation questions and issues
  • Collaborate with the Deputy Director to develop departmental policies and workflows
  • Maintain accuracy of the library patron database
  • Prepare annual reports
  • Maintain all library fines and fees
Requirements
  • Associate's degree in any field
  • 1-3 years supervisory experience in a library or equivalent customer service position
  • Ability to lead, supervise, and motivate employees
  • Expert-level analytical and critical thinking, written and oral communication skills
  • Ability to organize and prioritize the workload of circulation staff
  • Expert problem-solving skills
  • Ability to maintain predictable and regular attendance and work a flexible schedule
Preferred Qualifications
  • Bachelor's degree in any field
  • 4-7 years experience in a library, including familiarity with library systems and ILL systems
  • Experience helping staff manage change
Physical Demands

The successful candidate must be able to sustain extended periods of time at a computer workstation and move about the office/campus with the capability of lifting, pushing, shelving, and transporting objects and boxes up to and sometimes over 20 lbs.



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